AT&T · 22 hours ago
Lead Product Management & Development - Product Experience Simplification
Dallas, TX
Full-time
Onsite
Senior Level
$144K/yr - $216K/yr
5+ years expAT&T is a global leader in communications and technology, and they are seeking a Lead Product Management & Development professional to simplify the customer experience across their product portfolio. This role will lead cross-functional initiatives to create a seamless multi-product experience for business customers by leveraging data-informed insights and collaboration with various stakeholders.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
Responsibilities
Lead efforts to simplify products, processes, and platforms to realize a seamless multi-product solution experience for business customers
Evaluate impediments to an integrated experience from purchase through installation, support, and billing
Collaborate with subject matter experts in product, technology development, operations, sales, digital and design
Benchmark AT&T Business multi-product experience for different customer segments vs the competition to prioritize improvement areas
Drive reusability into enabling processes and tooling
Ensure products are designed for convergence and scalability across diverse markets, from small business to enterprise and public sector
Be instrumental in realizing AT&T Business's vision to be the leading provider of converged connectivity solutions
Qualification
Required
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted
No relocation is offered
Lead efforts to simplify products, processes, and platforms to realize a seamless multi-product solution experience for business customers
Evaluate impediments to an integrated experience from purchase through installation, support, and billing
Collaborate with subject matter experts in product, technology development, operations, sales, digital and design
Benchmark AT&T Business multi-product experience for different customer segments vs the competition to prioritize improvement areas
Drive reusability into enabling processes and tooling
Ensure products are designed for convergence and scalability across diverse markets, from small business to enterprise and public sector
Be instrumental in realizing AT&T Business's vision to be the leading provider of converged connectivity solutions
Strong analytical skills and ability to translate insights into actionable recommendations
Deep industry knowledge and understanding of telecom and enterprise communications technologies
Proven ability to influence and align multiple stakeholders in a complex environment
A passion for putting the customer experience at the forefront of decision making
Bachelor's degree (BS/BA) desired
5+ years of related experience
Certification is required in some areas
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
H1B Sponsorship
AT&T has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
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