Experience (UX) Designer, Business Banking jobs in United States
cer-icon
Apply on Employer Site
company-logo

INSPYR Solutions · 17 hours ago

Experience (UX) Designer, Business Banking

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions, and they are seeking an Experience (UX) Designer to develop human-centered experiences for their customers. The role involves leveraging design methods to create engaging solutions, conducting competitive analysis, and collaborating with stakeholders to enhance customer satisfaction and product adoption.

Information TechnologyProfessional ServicesStaffing Agency
badNo H1Bnote

Responsibilities

Leverage human-centered design methods (design-thinking, service design, research/insights etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success
Perform competitive analysis of direct/indirect competitors and monitor the marketplace for new trends to inform the research and design process
Translate business, contractual, technical, and user needs into end-to-end customer, employee, and 3rd-party experiences that are accessible, inclusive, and compliant
Design omni-channel experiences that help customers meet their goals, are empathetic and easy to use, improve customer satisfaction, and drive deeper product adoption
Deliver experiences that have been validated through experimentation, testing and optimization
Conduct design within an agile environment and champion the integration of design across the entire release cycle (discover, deliver, and assess)
Conform with reusability standards by leveraging and/or expanding the Design System and established platform capabilities
Manage across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.)
Collaborate with design peers and key stakeholders (Marketing, Brand, CX, etc.) to ensure artifacts and deliverables accurately represent and align brand, and create interconnectivity across customer, client, and employee touchpoints for all business segments

Qualification

Human-centered designProductExperience designFigmaDesign systemsVisual designAgile environmentCompetitive analysisCustomer satisfactionJourney mappingCollaboration

Required

US Citizen, GC Holder, or Authorized to work in the U.S
Leverage human-centered design methods (design-thinking, service design, research/insights etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success
Perform competitive analysis of direct/indirect competitors and monitor the marketplace for new trends to inform the research and design process
Translate business, contractual, technical, and user needs into end-to-end customer, employee, and 3rd-party experiences that are accessible, inclusive, and compliant
Designs omni-channel experiences that help customers meet their goals, are empathetic and easy to use, improve customer satisfaction, and drive deeper product adoption
Deliver experiences that have been validated through experimentation, testing and optimization
Conduct design within an agile environment and champion the integration of design across the entire release cycle (discover, deliver, and assess)
Conform with reusability standards by leveraging and/or expanding the Design System and established platform capabilities
Manage across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.)
Collaborate with design peers and key stakeholders (Marketing, Brand, CX, etc.) to ensure artifacts and deliverables accurately represent and align brand, and create interconnectivity across customer, client, and employee touchpoints for all business segments

Preferred

Typically four or more years of relevant experience (authenticated space preferred)
Proficient in product and experience design, from discovery and journey mapping to user flows and visual design
Financial or business management category experience
Excellent Figma skills
5+ years experience, working with complex flows and business requirements, adaptable to changing scope and priorities
Needs to be proficient in Figma, familiar with design systems, have visual design skills, highly collaborative, flexible to changing scope

Company

INSPYR Solutions

twittertwitter
company-logo
INSPYR Solutions is a information technology staffing service providers.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Gregg Straus
Executive Vice President & Chief Financial Officer
linkedin
leader-logo
Michelle Wren
Chief Operating Officer
linkedin
Company data provided by crunchbase