ExpertVoice · 19 hours ago
Manager, AI Operations
United States
Full-time
Remote
Mid, Senior Level
$95K/yr - $105K/yr
3+ years expExpertVoice is a company that collaborates with leading consumer brands to leverage the expertise of everyday experts. The Manager, AI Operations will serve as the internal AI expert, embedding AI into workflows, leading training sessions, and developing strategies to enhance operational efficiency through AI.
Brand MarketingDigital MarketingMarketingRetailRetail TechnologySalesSocial Media MarketingSocial Network
Responsibilities
Serve as the company’s go-to expert on AI tools and capabilities
Lead internal workshops and training sessions to increase confidence in daily AI usage
Manage AI contests and demo sessions that promote creativity and adoption
Create and maintain internal AI playbooks and best-practice resources
Build AI-embedded automations and internal workflows that help teams work smarter
Partner with revenue, ecommerce, expert success, finance, and marketing teams to identify high-impact opportunities for AI leverage
Embed with teams to understand goals and pain points, translating them into practical, testable AI use cases
Evaluate current processes and recommend AI-driven solutions that increase speed, quality, and consistency. Assess each idea for impact, effort, scalability, and cross-team implications to ensure workflow improvements strengthen the broader system
Support testing, feedback collection, iteration, and scaling of AI-assisted workflows across the business
Work with leadership to define the AI capabilities needed to stay ahead as a company
Track adoption and usage metrics to understand progress and identify coaching needs
Evaluate and recommend AI tools, plugins, and automation platforms, partnering with IT to assess ROI and ensure technical fit
Act as a partner to IT/Security team in maintaining guidelines for safe, ethical, and responsible AI usage across the company
Share updates, wins, and emerging trends to keep the company informed and inspired
Champion a culture of experimentation, innovation, and responsible AI usage
Maintain oversight of internal AI workflows and automations to ensure reliability, governance, and continuity even as teams self-serve and build their own solutions
Qualification
Required
3-5+ years in operations, analytics, product, strategy or a related role within a tech company
Experience building automations or AI-assisted workflows, with a hands-on, experimental mindset; deep technical expertise isn't required, but strong problem-solving and the ability to turn business needs into practical AI solutions are
Strong understanding of modern AI tools (LLMs, automation platforms, prompt design, workflow builders)
Excellent communication skills; able to teach, translate complexity, and inspire teams
Natural curiosity with a bias toward experimentation and continuous improvement
Strong cross-functional partnership skills with the ability to drive adoption and change
Strong project management, prioritization, and organizational skills
A passion for helping people work smarter and elevating overall organizational performance
Benefits
Comprehensive Benefits Package: We offer medical, dental, and vision insurance for employees, with coverage extended to eligible dependents. Additionally, our benefits include flexible spending accounts (FSA), health savings accounts (HSA), life insurance, and both short- and long-term disability.
Generous Parental Leave: Welcome your new addition with up to 15 weeks of paid parental leave for full-time employees.
401(k) with Employer Match: Invest in your future with our 401(k) plan and employer match.
Work-Life Flexibility: Freedom to work from anywhere in the Continental USA! This position offers the flexibility of being fully remote, with the expectation that team members can follow our standard work hours schedule from 10:00am-3:00pm MT Monday-Friday (unless otherwise communicated).
Exclusive Employee Incentives: clients often extend exclusive incentive purchase programs to EV employees.
Company
ExpertVoice
ExpertVoice is a provider of an online marketing platform used to connect brands with influencers.
51-200 employees
H1B Sponsorship
ExpertVoice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (2)
2020 (8)
Funding
Current Stage
Growth StageTotal Funding
$31.98MKey Investors
Sorenson Capital
2016-04-07Series Unknown· $13.46M
2014-09-10Series Unknown· $16M
2006-10-04Series B· $1.5M
Leadership Team
Greg Cox
Chief Product & Technology Officer
Recent News
2023-12-20
Company data provided by crunchbase