Dayforce · 4 hours ago
Services Project Manager Sr
United States
Full-time
Remote
Senior Level
$102K/yr - $181K/yr
5+ years expDayforce is a global human capital management company headquartered in Toronto and Minneapolis, seeking experienced Project Managers to oversee complex implementation projects. The role involves managing technical engagements, ensuring customer satisfaction, and leading project teams to deliver solutions on time and within budget.
Computer Software
Responsibilities
Manage customer specific technical engagements to implement Dayforce HCM solutions
Drive the delivery of technical services according to the agreed upon scope, timeline and budget and ensures a high level of customer satisfaction
Manage multiple concurrent projects, working closely with consultants in a matrix environment and interacting with Services, Sales, Product Management, Support and R&D to ensure delivery
Build a constructive working relationship with the customer and is accountable for deliverables, timeline, and budget, as well as coaching the project team to success
You will project manage Studio Services, Custom/Premium Integrations and Export projects (Technical Consultants, Solution Architects and Development teams) to manage overall WIP, ensuring project dates are met and provide weekly updates to internal stakeholders and customers
You will apply Dayforce’s technical methodology to manage multiple concurrent projects ensuring quality, on-time, and on-budget implementation. You will act as the project governance checkpoint between the Dayforce and Customer Sponsors, ensuring leadership on both sides know what actions they need to take, obtaining sign-off on key decisions to keep things moving forward
You will maintain open lines of communication, availability, and approachability with your customers, securing high satisfaction by delivering projects on time and on-budget. You will influence and motivate the customer project sponsors, having the tough conversations around responsibilities, ownership, and delivery deadlines, verifying and securing buy-in and commitment to accountabilities
You will coach, mentor, and motivate the team, fostering a collaborative remote and onsite environment across Dayforce and customer team members. You will actively support the growth of your direct reports, conducting formal and informal one-to-ones, performance reviews, setting individual objectives, and assisting with career development
You will enhance your skills and knowledge, as well as that of your team and your customers, contributing to the enhancement of Dayforce implementation methodology and PMO, providing feedback on tools and templates, and implementing best practices based on experience, insights, and new learnings
Qualification
Required
You have a Bachelor's degree
You have a PMP/PMI Certification
You have experience in the HCM industry
You have experience managing technical projects
5+ years in project management working with enterprise level organizations (6K employees+)
You are proficient with the MS Office Suite and have exposure to relational databases and SQL
You have worked with one or more of the following applications: Dayforce, SalesForce.com, an ERP such as SAP, Oracle HR/Payroll, PeopleSoft, JD Edwards; and an HRIS such as Kronos, etc
You have expertise in: Managing multiple matrixed projects, ideally software implementations in a SaaS / Cloud computing environment
You have expertise in: Business process mapping
You have expertise in: Change management
You have expertise in: Consulting with c-level executives and upper management to communicate implementation project issues, solutions, and work arounds
Preferred
You know how to work closely with customers to understand the problems they are trying to solve
You use different tools to make connections and nurture open communication
You can gain trust, influence decisions, and teams, and work with internal and external contributors and stakeholders at any level
You can quickly come up to speed on your customers' business practices and industry to host teaching sessions that empower users to understand and engage with the system
You want to make a strategic, measurable impact on the success of customer projects, the growth of teams, and the global scaling of an exciting HCM organization focused on making work life better for all
Benefits
Excellent time away from work programs
Comprehensive wellness initiatives
Recognition through competitive pay and benefits
Volunteer days
Dayforce Cares
Company
Dayforce
Dayforce makes work life better.
5001-10000 employees
H1B Sponsorship
Dayforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
Funding
Current Stage
Late StageLeadership Team
Jeremy Johnson
Chief Financial Officer
Aimee Melgar (she/her)
VP, Global Partner Strategy and Programs
Company data provided by crunchbase