Columbia Bank · 2 weeks ago
Mortgage Loan Servicing Specialist
Spokane, WA
Full-time
Onsite
Entry Level
$22/hr - $23/hr
1+ years expColumbia Bank is seeking a Mortgage Loan Servicing Specialist to handle mortgage loan servicing and provide ongoing customer service. The role involves tasks such as billing, payment processing, escrow servicing, and ensuring compliance with bank regulations.
BankingFinanceFinancial Services
Responsibilities
Performs mortgage loan servicing tasks with a high degree of customer service, including payoff processing, new loan boarding, billing, reconveyances, payments and error resolutions, audits
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description
May be asked to coach, mentor, or train others and teach coursework as subject matter expert
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words
Takes personal initiative and is a positive example for others to emulate
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned
Qualification
Required
H.S Diploma/GED required
1-2 years of experience in banking, loan servicing or equivalent experience required
Advanced proficiency of computer software including Word, Excel, loan servicing systems and other office equipment
Ability to troubleshoot and determine best workflow practices
Ability to work in a service-oriented environment with high work volumes and deadlines
Demonstrated critical thinking and analytical skills
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
An employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays
Company
Columbia Bank
Columbia Bank is a provider of personal and business banking services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-06-01Acquired
Leadership Team
Kelly Kelly
VP, Human Resources Business Partner
Todd Leber
Chief Commercial Banking Officer
Recent News
2025-12-20
2025-12-16
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