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FiberLight, LLC · 22 hours ago

Billing and Collections Analyst

Plano, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

FiberLight, LLC is seeking a Billing and Collections Analyst responsible for managing end-to-end billing and collections activities. The role focuses on enhancing accuracy, minimizing disputes, and streamlining payment cycles to support organizational objectives.

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Responsibilities

Execute daily billing, collections, reporting, and account research activities with accuracy and timeliness

Maintain documentation, monitor, and resolve billing inquiries, disputes, and any issues related to billing

Drive continuous improvement in collections by identifying challenges, communicating findings, and recommending or implementing process enhancements

Manage complex issue resolution, including handling escalated customer calls with professionalism and urgency

Track and analyze daily, weekly, and monthly billing and collections trends; provide reporting and insights to support business decisions and operational initiatives

Engage directly with customers to reconcile accounts, address discrepancies, and secure payment on past-due balances

Evaluate the collectability of accounts receivable and assist in determining appropriate accounting reserves for doubtful accounts

Reviews contracts with customers to ensure accurate billing, compliance with terms, and proper revenue recognition

Qualification

BillingCollectionsData analysisProject managementMicrosoft Office SuiteNetSuiteSalesForceCustomer engagementOrganizational skillsTime management

Required

Bachelor's degree in accounting, finance, or related experience

Strong organizational and project management skills

2+ years of experience in a similar role

Ability to prioritize and manage time appropriately

Experience with a large customer base and high transaction volume

Ability to translate and analyze data into reports

Proficiency with Microsoft Office Suite

Preferred

Preferred experience with NetSuite and/or SalesForce

Company

FiberLight, LLC

Digital transformation starts with purpose-built networks! FiberLight has been designing, building, and deploying one-of-a-kind fiber networks to ignite digital revolution for over 20 years.

Founded in 1998

Alpharetta, Georgia, USA

51-200 employees