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NEOGOV · 8 hours ago

HR Analyst - Leave Services

Seattle, WA

Full-time

Hybrid

Entry, Mid Level

$95K/yr - $121K/yr

2+ years exp

King County Metro Transit's Employee Services Division is seeking to hire three (3) HR Analyst positions to join the Leave Services team. This role involves providing critical support for Metro Employees seeking protected leave and serving as a subject matter expert in the administration of leave laws and policies.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Provide consultation to management and employees on the administration of leaves in accordance with the federal Family and Medical Leave Act, King County Family and Medical Leave ordinance, and other federal, state and local leave laws and statutes

Perform case management duties in a high-volume environment for employees who need assistance and have been diagnosed with a medical condition that impacts their ability to work

Administer Family and Medical Leave Act (FMLA), King County Family and Medical Leave (KCFML), Paid Parental Leave (PPL), Paid Family Medical Leave (PFML), and other protected leaves, including analysis of supporting documentation, eligibility determinations, and case management through the leave cycle

Advise management on options for employees who are unable to meet contractual requirements to work on a regular basis and/or who may be misusing sick leave

Provide consultation to employees regarding specific human resources programs, policies and procedures related to leave administration, including the interpretation and application of regulations, labor contract provisions, and On-the-Job injury information

Respond to inquiries from employees and management and provide technical analysis, consultation and assistance regarding leave administration and absence management

Act as a subject matter expert for employees and management related to various protected leaves programs

Participate in meetings with divisional leaders, Transit Disability Services and Metro Human Resources regarding leaves management

Administer pay adjustments, Personnel Change Notices, time coding corrections, and communicate with employees and their supervisors regarding updates to leave status

Develop and provide training to team members, employees, and management on standard processes, roles and responsibilities, and approaches to leaves administration

Perform other general tasks and HR functions that support the Leaves Services team, including coordination with Disability Services for reasonable accommodations

Qualification

FMLA administrationDisability services coordinationLeave training designPeopleSoft proficiencyMedical terminology understandingCustomer service commitmentAnalytical skillsCommunication skillsTime managementCollaboration skills

Required

Two (2) years of increasingly responsible experience in coordinating medical leave and/or disability services, OR any equivalent combination of experience and education which provides the applicant with the skills, knowledge, and abilities required to perform the work duties and responsibilities of the position

Experience interpreting and applying the FMLA, ADA, FLSA, Title VII, and applicable WAC, RCWs, and rulings related to disability and industrial insurance

Excellent written and oral communication skills, including the ability to translate technical information to non-technical audiences, and the ability to adapt own communication style to professionally advise leadership, suggest workable solutions, and provide support

Demonstrated commitment to and understanding of best practices in delivering quality customer service, including effective interpersonal skills, conflict resolution, and the ability to promote collaboration

Ability to establish and maintain effective, cooperative, respectful, and equitable working relationships with disability services staff, Metro leaders, and a diverse workforce in order to effectively implement King County policies

Ability to communicate policies and legal/medical terminology

Ability to adapt communication style to suit situations that will include meetings with senior leadership, correspondence with medical personnel, and meetings with upset employees

Ability to read and understand medical terminology, interpret technical reports, and understand disabilities

Skill in effective time-management, prioritization, and coordination of multiple projects with critical timelines

Ability to interpret and evaluate events/issues and use analytical skills to successfully anticipate, recognize and resolve problems

Ability to operate without well-defined policy and recognize precedent-setting situations

Proficiency in the following: PeopleSoft, MS Word, Excel, Outlook, SharePoint and Teams

Experience in the design and implementation of leave training to various levels of employees within an organization

A valid Washington State driver's license or proof of mobility to travel around the County as required

Preferred

Knowledge of King County Metro Transit policies & procedures

Experience working with large, unionized organizations/agencies, and/or public sector experience

Bachelor's degree in Human Resource Management, or related field

Relevant certification(s) such as a Professional Human Resource designation (SPHR, PHR, SHRM- SCP, or SHRM- CP), Certified Leave Management Specialist (CLMS), or Certified Disability Management Specialist (CDMS)

Knowledge of protected leaves and employee benefits

Experience training management and staff regarding their responsibilities and legal obligations on issues such as federal, state leave benefits, medical absence and accommodation issues, and disability discrimination or harassment

Experience providing support for internal investigations and/or interpreting contractual language for consistent HR administration

Benefits

Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents

Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents

Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan

Transportation program and ORCA transit pass

12 paid holidays each year plus two personal holidays

Generous vacation and paid sick leave

Paid parental, family and medical, and volunteer leaves

Flexible Spending Account

Wellness programs

Onsite activity centers

Employee Giving Program

Employee assistance programs

Flexible schedules and telecommuting options, depending on position

Training and career development programs