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Virtus · 3 days ago

Vice President, Real Estate Practice Leader

Overland Park, KS

Full-time

Onsite

Mid, Senior Level

5+ years exp

Virtus Insurance is a modern brokerage that specializes in various sectors including Real Estate. They are seeking a Vice President, Real Estate Practice Leader to manage large Commercial Real Estate clients and lead a high-performing team, focusing on service excellence and strategic growth.

Auto InsuranceCommercial InsuranceConsultingEmployee BenefitsFinancial ServicesHealth InsuranceInsuranceProperty Insurance

Growth Opportunities

Responsibilities

Lead and mentor a full Real Estate Client Success Unit (AEs, AMs, CAS)

Set the standard for service excellence, technical accuracy, and client experience

Conduct workflow reviews, renewal readiness checks, and quality audits

Optimize workload distribution and team capacity planning

Deliver real time coaching, formal evaluations, and individualized development plans

Recruit and retain top performers; support succession and bench strength

Serve as senior point of escalation for client issues, carrier obstacles, or process bottlenecks

Maintain compliance with all internal systems, documentation, and licensing standards

Lead weekly or bi-weekly alignment meetings with the team focused on performance, renewal excellence and career progression

Collaborate with Practice Leadership on service model evolution, operational strategy, and staffing structure

Participate in leadership meetings and support practice level forecasting and financial planning

Lead cross functional improvements to drive efficiency and scalable growth

Influence key stakeholders and help roll out new workflows and service innovations

Reinforce One Virtus—building cohesion, alignment, and shared accountability

Manage a personal portfolio of upper‑middle‑market Commercial Real Estate accounts until a certain Book scale is reached, then exclusively manage the Unit team members

Lead strategy around coverage architecture, risk transfer, stewardship reporting, and renewal planning

Maintain deep understanding of each client’s business model, risk exposure, operations, and strategic priorities

Provide executive‑level guidance on risk management, market conditions, and financial structures

Maintain exceptional retention and growth metrics across assigned accounts

Provide oversight into unit deliverables: proposals, marketing strategies, and submissions

Review complex placements including layered property programs, self-insured retention programs, captives, builder’s risk, management liability, cyber, and specialty structures

Ensure delivery meets Virtus standards for quality, accuracy, and documentation

Strengthen carrier and wholesaler partnerships and utilize market insights to drive strong outcomes

Stay current on industry trends, legal changes, and emerging Real Estate risks

Own unit KPIs: retention, renewal discipline, file quality, service plans, client satisfaction

Support practice profitability through revenue execution, margin discipline, and cross‑sell strategies

Ensure timely, precise completion of all renewals, endorsements, certificates, audits, and communications

Support producers in strategic planning and new business opportunities

Qualification

Commercial insurance experienceReal Estate specializationLeadership experienceTechnical understanding of risksInsurance platforms proficiencyNegotiation skillsPublic speakingTeam performance improvementOperational excellenceCPCU certificationProperty & Casualty license