Apply on Employer Site

ALS · 8 hours ago

Laboratory Manager, Kelso WA

Kelso, WA

Full-time

Onsite

Senior Level, Lead/Staff

$135K/yr - $135K/yr

10+ years exp

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries. The Laboratory Manager will be responsible for the sustainable financial and commercial performance of the business, ensuring compliance with local and federal government regulations while managing client relationships and staff development.

Professional ServicesTest and Measurement

Responsibilities

Management of Environmental laboratory, plus any regional service centers

Aligning the business to the ALS purpose; Science. Assurance. Sustainability

Aligning the business to the company’s core values: Safe, Resilient, Curious, Committed, Caring, Honest

Aligning the business to the ALS strategic themes, client centricity, growth, innovation and technology and ALS way

Aligning the business to the ALS brand promise; Right solutions Right partner

Participation in the formulation of regional strategy and business plans

Strategic and business planning for the business unit

Ensure the business execute on the strategic plan and business plan objectives to achieve targets

Alignment to a low to cost produce product positioning strategy

Achieving budgeted financial performance and sustained profitable growth

The preparation of annual budgets

Managing CAPEX and OPEX to meet business needs

Manage cost control, labour management and operational performance of the business unit

The management of debt collection and cash conversion

Final approval of accounts payable

Supporting the ALS brand position of technical leadership in the market

Development and maintenance of client relationships

Management of turnaround time performance and client service

Providing timely and high-quality service to clients

The development of a client service culture that supports high levels of client retention and share of market

The development and execution of a sales & marketing strategy that targets new client acquisition

The development and execution of a business development strategy that positions the business for high levels of performance and growth

The development and implementation of a pricing strategy that facilitates business goals

Management of formal client feedback mechanisms – NPS and/or client survey

Builds trust within the team

Takes ownership of business-critical initiatives

Ensure that the staff structure and capabilities can facilitate current and future business needs including succession planning

Lead a framework for staff engagement, development and learning

Holds staff accountable for outcomes

Staff development to meet the current and future needs of the business

Succession planning to support the continuing success of the business

Management of the Performance Management Review framework and fulfilment of its goals

Ensure direct reports have suitable skills and training for the roles they are fulfilling, including mentoring to direct reports

Ensuring appropriate human resources management practices are developed and maintained

Compliance with regulatory and ALS policy requirements for governance

Ensure legislative and best practice compliance issues are observed

Adhere to the ethical and compliance requirements of the ALS Limited brand and all associated policies

Ensuring that the quality of data produced and the methodology used is maintained at a level that meets or exceeds company and market acceptable standards (based on ISO17025, NELAC etc)

Ensure the integrity of the laboratory’s quality system is maintained and further developed

Assessing the results of quality audits and client complaints and implementing improvements as required

Foster a working environment that aims to increase quality, safety, productivity and efficiency through upgrading technologies, methodologies and innovative processes

Managing and supporting the development of a diverse workforce

Alignment and support towards ALS’ carbon reduction strategy

Support towards the social commitments of the organization

The submission of a monthly report appropriate to the role

The submission of quarterly business plan updates for the business unit

Provide local representation and leadership in any major contract negotiations (including leases)

Be present as the lead person on site for all legal requirements

Other duties related to the successful operation and administration of the business, or required by the Regional or General Manager Environmental, USA

Qualification

Laboratory ManagementStrategic PlanningFinancial ManagementClient Relationship ManagementQuality AssuranceBusiness DevelopmentTeam LeadershipCommunication SkillsTime ManagementProblem SolvingAdaptability

Required

Bachelor's Degree in Science and/or Business

Minimum 10 years' previous laboratory and/or business experience, including not less than 3 years' in a management role

Alignment to the company's core values and culture

Passion for science, technology and innovation

Demonstrate ability to foster a strong team dynamic

Ability to think strategically and execute on projects

A client focused business style and ability to develop relationships

Demonstration of a learning mindset

Strong self-awareness and communication skills

Mental agility – ability to understand and solve complex problems

People agility – ability to maximize outputs from a diverse range of people

Tolerance for uncertainty or ambiguity

Ability to be assertive and implement change

Ability to work under pressure and meet deadlines

Time management skills

Strong leadership attributes

Business acumen – strategic planning, business planning and knowledge of financial instruments

Ability to travel when and as required

Contributes actively to team discussions

Professional image

Ability to travel when and as required

Occasionally lift and/or move up to 50 pounds and lift and/or move heavier loads with assistance

Must be able to work on computer while sitting for up to 8 hours per day

Benefits

Structured wage increases

Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)

Additional vacation days for years of service

Business support for education or training after 9 months with the company

Learning & development opportunities (unlimited access to e-learnings and more)