Braze · 3 days ago
Senior Product Designer, Reporting & Billing
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$122K/yr - $189K/yr
5+ years expBraze is a leading customer engagement platform dedicated to empowering brands to create exceptional customer experiences. The Senior Product Designer will lead design efforts for the Reporting and Billing teams, transforming complex data into intuitive and actionable insights for marketers worldwide.
AnalyticsCRMMarketingMarketing AutomationSoftware
Responsibilities
Lead the end-to-end design for Braze’s reporting suite, evolving how thousands of global brands visualize aggregate stats and historical performance across every channel and campaign
Apply a deep understanding of information hierarchy and visual variables to create dashboards that don't just show data, but tell a story and enable customers to identify ROI-driving insights at a glance
Contribute to the Braze design system by establishing new patterns for data density, charts, and tables, ensuring they work uplevel and work harmoniously with our existing experiences
Collaborate closely with product managers, engineers, UX researchers, and fellow designers to navigate the technical constraints of real-time data ingestion, ensuring our high-fidelity designs are both performant and feasible at enterprise scale to serve diverse customer needs
Partner with UX Research to conduct usability testing on complex workflows, ensuring we are abstracting away technical 'noise' while keeping powerful capabilities accessible to power users
Create high-fidelity prototypes and detailed interaction specifications that communicate design intent to engineering teams, ensuring seamless implementation of features that perform reliably at enterprise scale
Think systemically about how individual features connect across the broader Braze platform, designing solutions that work harmoniously with existing tools while preparing for future product evolution and customer growth
Present design concepts and rationale to cross-functional stakeholders and leadership to connect your craft to business outcomes and influence the roadmap, building alignment around user experience priorities and demonstrating how better reporting leads to better marketing strategies for our customers
Qualification
Required
5+ years of product design experience with a strong foundation in designing complex digital products, particularly those involving workflow creation, data visualization, or multi-step user journeys
Demonstrated experience working within established design systems and understand how to balance consistency with innovation when designing for enterprise software environments
Approach design challenges with a systems mindset, naturally thinking about how individual features connect to create cohesive user experiences
Comfortable navigating technical complexity and enjoy collaborating with engineers to understand implementation constraints and possibilities, often proposing creative solutions that are both user-friendly and technically feasible
Design process is grounded in user research and evidence-based decision making
Instinctively seek to understand the 'why' behind user behaviors and business requirements, using research insights to inform design decisions and measure the success of your solutions against real user outcomes
Excel at cross-functional collaboration, building strong relationships with product managers, engineers, researchers, and other designers
Operate as a strategic partner, influencing roadmaps and clearly communicating design concepts through visual artifacts and verbal storytelling
Demonstrate strong craft skills across interaction design, visual design, and prototyping, with particular strength in creating detailed, thoughtful interfaces that handle complex information and workflows elegantly
Understand the importance of micro-interactions and information hierarchy in creating intuitive user experiences
Organized and detail-oriented, maintaining comprehensive design documentation and ensuring smooth handoffs to engineering teams
Comfortable working in ambiguous problem spaces and can break complex challenges into manageable design problems
Portfolio showcases experience designing for complex applications or workflow tools, with clear examples of how your design decisions improved user outcomes and business metrics
Can articulate your design process, the constraints you worked within, and the impact of your solutions on both users and business goals
Preferred
Experience designing marketing automation, customer engagement, or campaign management tools
Background in enterprise SaaS products, particularly those serving marketing or business operations teams
Experience with data visualization and analytics interface design
Understanding of email marketing, push notifications, or other digital messaging channels
Experience working in agile development environments with cross-functional product teams
Experience prototyping user experience concepts with AI tools
Benefits
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®
Company
Braze
Braze is a customer engagement platform that enables customer-centric interactions between brands and consumers.
1001-5000 employees
H1B Sponsorship
Braze has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (10)
2023 (5)
2022 (16)
2021 (6)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$314.29MKey Investors
SnowflakeMeritech Capital PartnersBattery Ventures
2025-04-10Post Ipo Equity· $139.19M
2023-06-21Grant
2021-11-17IPO
Leadership Team
Astha Malik
Chief Business Officer - Braze (NASDAQ:BRZE)
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