Senior Support Engineer (AI Transformation Tools) jobs in United States
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Focus Capital Markets ยท 6 hours ago

Senior Support Engineer (AI Transformation Tools)

Focus Capital Markets is supporting its Connecticut-based hedge fund by providing a unique opportunity for a talented Senior Support Engineer to support and administer AI tools across the organization, which is undergoing a massive AI digital transformation. The role involves troubleshooting and integrating AI tools into existing processes while ensuring compliance with security parameters related to trading activities.

ConsultingHuman ResourcesInformation Technology
Hiring Manager
Jeremy Gerson
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Responsibilities

Support and administer AI tools across the organization
Troubleshoot out-of-the-box and custom implementations of AI services in existing applications
Find ways to integrate and adopt AI tools in existing processes
Educate the business on AI use cases
Play a vital role in permissioning and licensing AI tools
Work with vendors on support issues as they arise
Interface with security personnel to ensure AI usage complies with parameters needed to trading activity and other financial services

Qualification

AI tools experienceCloud environment experienceSystemsApplication supportProvisioningAccount managementSoftware engineering knowledgeFinancial services experienceCommunication skills

Required

5+ years of industrial experience including systems and application support
Either personal or professional experience with AI tools including Gemini, GPT, Claude, Copilot, etc
Prior experience working in a cloud environment such as AWS, Azure or GCP
Prior experience with provisioning, account management and user permission
Must have excellent communication skills

Preferred

Knowledge of software engineering or scripting is highly preferred
Bachelors degree or higher in computer science, mathematics or related field
Prior experience working in financial services or trading environments is a plus

Company

Focus Capital Markets

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Focus Capital Markets specializes in information technology and offers consulting, infrastructure, employment and human capital services.

Funding

Current Stage
Early Stage
Company data provided by crunchbase