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Austin Community College · 7 hours ago

Audio Engineering Intern (Hourly)

Austin Community College

Internship

Hybrid

Intern

$24.10/hr - $24.10/hr

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. The Audio Engineering Intern will assist the Multimedia team with live events, providing technical support and ensuring successful media operations for faculty, staff, and students.

Higher Education

H1B Sponsor Likely

Responsibilities

Assists Multimedia team with live media event setups and breakdowns, including video productions, video conferencing (Zoom), lighting, and audio (PA) support

Assists faculty/staff with technical issues in media classrooms and multipurpose facilities during live events, including multi-camera live-streaming and multi-room conferences

Troubleshooting of technology in classrooms and multipurpose facilities, referring technical and non-technical questions to the appropriate departments

Appropriately identifies and coordinates second tier requests when special technology requests are needed

Adheres to Family Educational Right to Privacy Act (FERPA) and other federal and state regulations regarding privacy

Provides feedback on frequent support requests for training opportunities

Communicates and coordinates with internal departments

Qualification

AV equipment familiarityTechnical support practicesVideo conferencing knowledgeMicrosoft Office knowledgeGoogle Docs knowledgeBilingual in English/SpanishCustomer service principlesMultitasking abilityEffective communication skillsOrganizational skillsAttention to detail

Required

Must live in the State of Texas per Austin Community College policy

Employees are required to have good internet access

Assists Multimedia team with live media event setups and breakdowns, including video productions, video conferencing (Zoom), lighting, and audio (PA) support

Assists faculty/staff with technical issues in media classrooms and multipurpose facilities during live events, including multi-camera live-streaming and multi-room conferences

Troubleshooting of technology in classrooms and multipurpose facilities, referring technical and non-technical questions to the appropriate departments

Appropriately identifies and coordinates second tier requests when special technology requests are needed

Adheres to Family Educational Right to Privacy Act (FERPA) and other federal and state regulations regarding privacy

Provides feedback on frequent support requests for training opportunities

Communicates and coordinates with internal departments

Customer service principles and practices

Technical support practices, AV standards and protocols in regards to supporting faculty/staff in-person and in virtual environments

Computer applications including (but not limited to) Windows, Mac, Internet browsers, smart phones, tablets, and multimedia equipment

Maintaining an established work schedule

Familiar with AV practices and procedures: audio, video, video conferencing, and lighting

Effectively using listening skills

Drafting effective written communications

Multitasking using phone, chat, and email concurrently

Showing initiative and being able to quickly adapt to changes

Effectively using interpersonal and communications skills including tact and diplomacy

Effectively using organizational and planning skills with attention to detail and follow-through

Establishing and maintaining effective collegewide working relationships

Maintaining confidentiality of work-related information and materials

Familiarity with AV equipment, including but not limited to PA Systems, PTZ Cameras/Controllers, Video Switching, Audio Routing using mixing boards and software, and video conferencing equipment and platforms (Zoom, Google Meet, WebEx)

Demonstrated proficiency using standard office software applications

Keyboarding skills with emphasis on speed and accuracy

Able to navigate multiple operating systems and brows and able to cross reference across multiple databases and resource materials

Must have consistent high-speed internet connection in place of residence

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices

Preferred

Working knowledge of Zoom

Working knowledge of analog and digital audio mixers

Working knowledge of lighting control consoles

Working knowledge of HDMI/SDI camera equipment

Working knowledge of Livestream video platforms (Livestream, YouTube, FB Live, LinkedIn Live)

Working knowledge of Google Mail

Working knowledge of Blackboard

Working knowledge of Microsoft Office and Google Docs

Working knowledge of tablets (iPads/Android)

Working knowledge of Microsoft Windows

Working knowledge of Apple MacOS, iOS and iPadOS

Bilingual in English/Spanish

Working knowledge of any or all of the following college oriented areas: Admissions, Financial Aid, Cashier, Distance Learning, Registration, Adult Education, and Continuing Education, Early College Start, and Student Resources

Company

Austin Community College

Austin Community College is a nationally recognized two-year college serving Central Texas.

Founded in 1973

Austin, tx, US

1001-5000 employees

http://austincc.edu

H1B Sponsorship

Austin Community College has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2021 (1)