HMH · 17 hours ago
Content Specialist
United States
Full-time
Onsite
Mid, Senior Level
$85K/yr - $90K/yr
5+ years expHMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. The Content Specialist is responsible for delivering customized pre-sales support to school customers in collaboration with sales partners, including product presentations and demonstrations.
Responsibilities
Collaborate with Account Executives, Solution Support Group Directors, and peers, to customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge
Explore customer needs for education solutions
Deliver virtual and onsite pre-sales product presentations and platform demonstrations tailored to customer and sales needs using multiple platforms and software
Handle customer questions and overcomes objections
Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs
Utilize knowledge of competitors’ products to enhance product positioning in HMH product demonstrations
Provide initial training and ongoing support for sales pilots
Deliver data driven customer presentations to support the Customer Success team in driving annual renewable revenue when requested
Expertise with Zoom, PPT, Teams and onsite product/lesson demonstrations
Learn to create Camtasia videos to support Request For Proposal
Demonstrate understanding of assigned disciplines including core and supplemental products as well as pedagogy and technology associated with assigned HMH products
Learn multiple content areas as requested by Director
Learn data driven instructional exploration techniques to support the sales and Customer Success teams when requested
Project work as assigned
Utilize AI to enhance workplace and customer account performance
Qualification
Required
Bachelor's Degree is a minimum
Five years of K-12 teaching experience (Math K-8 highly preferred)
Strong communication, collaboration and persuasive presentation skills required
Digital literacy with Google Suite, Microsoft Office Suite, Zoom and Camtasia
Highly organized and able to transfer strategies into actions that deliver results
Work from home office, irregular hours including some weekends, and travel extensively 50%+: driving and flying
Lift and move up to 30 lbs. on a regular basis
A valid driver's license and clear driving record
Preferred
Graduate Degree preferred
Bilingual is highly advantageous
Company
HMH
We are an adaptive learning company that empowers educators.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase