Remote Vehicle Assistance Agent jobs in United States
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Motional · 3 days ago

Remote Vehicle Assistance Agent

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$56K/yr - $66K/yr

Motional is a driverless technology company focused on making autonomous vehicles a safe and accessible reality. The Remote Vehicle Assistance Agent will monitor live data and provide remote assistance to autonomous vehicles, ensuring they safely navigate unknown situations.

AutomotiveAutonomous VehiclesFleet ManagementInformation TechnologySoftware
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Monitor Motional autonomous vehicles (AV) operating on closed courses and public roads
Assist in the AV decision making with real world events to ensure safe and efficient paths of travel
Monitor AV camera feed to ensure the cameras and AV are functioning properly
Monitor AV systems to ensure AV and systems are functioning properly
Provide support to AV in real time to assist with direction or safety of travel
Work closely with various engineering teams for system testing and testing of new scenarios
Work closely with design teams to support development of functions and performance of AV
Interact with AV to resolve tickets and issues through various software and hardware
Reporting of system functionality issues to management in a timely manner
Other duties as assigned

Qualification

Autonomous Vehicle experienceG-suite proficiencyAnalytical skillsAutonomous Vehicle knowledgeFeedback on vehicle behaviorsLocal city knowledgeTraffic laws knowledgeCollaboration skillsOrganizational skillsCommunication skills

Required

Strong collaboration skills
Proficiency in G-suite applications
Independent, detail-oriented and exemplary organizational and time management skills
Strong capability in analytical/ problem solving
Excellent written and verbal communication skills
High school diploma or equivalency
Able to work days, nights and weekends
Must be able to use company communication systems and communicate clearly and effectively both written and verbal
Must be able to read a map and possess and/or learn traffic laws for locations where AV operate
Requires near/far/depth and color vision to safely assist Autonomous Vehicles and computer screens
Able to stay awake and alert on shift at all times
Able to sit/stand for up to 10 hours at a desk

Preferred

Prior experience as an Operator/Driver for Autonomous Vehicles, including some type of internal or external training on Autonomous Vehicle technology
Basic working-knowledge of Autonomous Vehicle technology
Experience and training on providing subjective feedback on vehicle behaviors and environment
Local knowledge of city of streets, geography and environmental features that may be challenging for Autonomous Vehicles

Benefits

Medical
Dental
Vision
401k with a company match
Health saving accounts
Life insurance
Pet insurance

Company

Motional

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Glassdoor4.2
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Motional offers an autonomous driving platform for robotaxi providers, fleet operators, and automotive manufacturers.
dateFounded in 2020
location
Boston, Massachusetts, USA
people-size1001-5000 employees
web-link
https://motional.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-05-03Acquired
2024-03-15Seed

Leadership Team

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Laura Major
President and CEO
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Balajee Kannan
Vice President, Autonomy
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Recent News

Clean Technica
How Motional’s Robotaxi is Making Driverless Vehicles a Safe, Reliable and Accessible Reality
2026-01-17
Just-Auto
Motional to launch commercial L4 self-driving taxis in 2026
2026-01-16
Boston Globe
Mass. startups raised more VC money last year, but those in other states did much better
2026-01-16
Company data provided by crunchbase