Patient Service Representative jobs in United States
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Northwest Asthma & Allergy Center ยท 7 hours ago

Patient Service Representative

Northwest Asthma & Allergy Center is the largest asthma and allergy practice in Washington State, dedicated to improving the quality of life for patients affected by allergies and asthma. They are seeking a Patient Service Representative to provide stellar customer service, manage patient inquiries, schedule appointments, and handle administrative tasks at their Renton clinic.

Health CareHospitalMedical

Responsibilities

Greet patients upon arrival
Verify and update patient information to ensure proper billing
Obtain appropriate patient consents if necessary
Schedule and verify appointments
Verify insurance and ensure necessary information and insurance card copies are in the EMR system
Manage patient messages and calls
Collect co-pays, and patient balances
Follow-through with referral management (verifying insurance, contacting patient, obtaining necessary records from referring provider)
Secondary monitoring of patient waiting area
Scanning, faxing and mailing of documents as needed
Occasional travel to Seattle area clinics
Other duties as requested

Qualification

Medical office experienceCustomer service skillsCommunication skillsAttention to detailEmpathyMulti-taskingComputer knowledgePhone systems knowledgeSelf-motivation

Required

High school diploma or GED and 2 years of medical office experience
Exceptional customer/patient service/interpersonal skills
Self-motivation, empathy, and ability to multi-task
Clear and effective communication in a positive manner; attention to detail, spelling and grammar
Knowledge of computer and phone systems

Benefits

Medical PPO
Dental PPO
Vision
Employer paid Life and AD&D
Employer paid LTD
Profit sharing and 401k plan
PTO - 21 days accrued per year

Company

Northwest Asthma & Allergy Center

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Our physicians are specialists who have been certified by the American Board of Allergy & Immunology.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase