Fidelity Investments · 3 days ago
Financial Services Representative - Atlanta, GA
Fidelity Investments is seeking a Financial Services Representative to support customers through inbound calls while preparing for a career in their Investor Centers. The role includes obtaining necessary FINRA licenses and developing skills in customer service, with a focus on career growth and training.
Asset ManagementFinanceFinancial ServicesRetirementWealth Management
Responsibilities
Support our customers taking inbound calls
Answering questions about account balances
Making withdrawals
Transferring funds
Identifying resources
Placing trades
Spend four days a week working from home and one day a week in an Investor Center
Support customers with increasing complexity to develop and hone your skills
Have dedicated time each week to develop new skills
Connect and refuel by networking with colleagues
Take online classes
Gain confidence and develop proficiency serving customers
Join the wealth management development track
Spend time building advanced skills that will further develop your career in planning
Qualification
Required
High energy and enthusiasm with a natural passion for helping people
Flexibility and self-motivation
Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment
Eagerness to learn and build a career in financial services
Ability to deliver an outstanding customer experience
Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once
Coachability, collaboration and curiosity will fuel your success
Successful completion of all exams for SIE, Series 7 Top Off and Series 66 licenses
Benefits
Maternal and Parental Leave
Tuition Reimbursement
Student Loan Assistance
401(K) 7% match
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Paid Time off
Commuter Benefit Program
Backup Dependent Care
Charitable match
Concierge Services
Wellness Program
Fitness Reimbursement
Company
Fidelity Investments
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve.
Funding
Current Stage
Late StageTotal Funding
$152.82MKey Investors
Apple
2020-12-28Secondary Market· $2.5M
2018-01-14Secondary Market· $1M
2017-05-03Secondary Market· $12.5M
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase