Retail General Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Aitheras Aviation Group ยท 13 hours ago

Retail General Manager

Goldflower Cannabis is committed to being the leading cannabis company in Florida, focusing on quality and customer experience. The Retail General Manager will oversee operations, drive sales performance, and enhance customer engagement while maintaining a positive store culture.

Air TransportationEmergency MedicineProfessional ServicesTransportation

Responsibilities

Strong sales leadership with the ability to teach the team and hold them accountable for the sales flow
Lead by example on the sales floor, demonstrating strong product knowledge, customer communication, and effective sales techniques
Drive sales performance by training, coaching, and motivating the team to increase basket size, and conversion rates
Ensure staff are updated daily on new products, terpene profiles, promotions, and key selling points
Set clear performance expectations and accountability systems to ensure goals are consistently met
Maintain a high-energy environment that motivates the team to succeed and exceed bonus targets
Train staff on cannabis knowledge, terpenes, product benefits, and pairing recommendations
Teach effective customer communication, upselling strategies, and relationship-building
Coach floor managers in leadership development and sales flow execution
Conduct routine training refreshers and product knowledge sessions
Provide real-time coaching during shifts to elevate performance
Ensure every patient receives an authentic, educational, and welcoming experience
Maintain an atmosphere that reflects enthusiasm, positivity, and professionalism
Address patient concerns quickly and turn challenges into positive outcomes
Oversee sales floor flow for smooth customer movement and minimal wait times
Maintain a positive, team-oriented environment with strong communication
Keep morale high by encouraging and supporting employees
Set the standard for professionalism, punctuality, and store energy
Manage inventory levels, accuracy, and restocking to support sales flow
Oversee merchandising, cleanliness, and product presentation
Ensure compliance with state regulations and company SOPs
Oversee maintenance of POS systems and technology
Maintain efficient payroll and scheduling structures
Generate and review daily reports on sales, inventory, KPIs, and performance
Analyze customer data and buying trends to adjust sales strategy
Provide leadership with insights and recommendations
Hire, supervise, and lead managers and team members
Implement health and safety protocols
Manage time-off requests and staffing based on demand
Participate in planning and executing events and promotions
Support reception duties as needed

Qualification

Inventory managementPoint-of-sale systemsLeadership experienceSales performanceCustomer communicationMath skillsPassion for cannabisOrganizational skillsProblem-solving skillsInterpersonal skills

Required

At least 21 years old with a high school diploma or equivalent
Prior leadership experience in a dispensary or fast-paced retail environment where sales performance was a core responsibility
Clean record verified by a Level 2 Background Screening (Florida Department of Law Enforcement)
Strong understanding of inventory management and retail operations
Excellent organizational, multitasking, and problem-solving skills
Proficiency with point-of-sale systems and retail technology
Ability to work full-time with flexibility for night and weekend shifts
Strong interpersonal skills with the ability to connect with diverse team personalities
Able to resolve issues professionally and maintain composure in challenging situations
Strong math and cash-handling skills
Genuine passion for cannabis, patient education, and GOLDLFLOWER's mission
Enthusiasm for cultivating long-term customer relationships

Benefits

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Company

Aitheras Aviation Group

twittertwittertwitter
company-logo
Aitheras Medical Group is redefining the future of air medical transport.

Funding

Current Stage
Early Stage

Leadership Team

leader-logo
Ricardo Sanabria-Maal
Chief Marketing Officer
linkedin
leader-logo
Scott Katsikas
Chief Innovation Officer
linkedin
Company data provided by crunchbase