Post-Secondary Success Coach jobs in United States
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Elgin Community College · 5 days ago

Post-Secondary Success Coach

Elgin Community College serves over 9,000 students and is seeking a Post-Secondary Success Coach to provide individualized support to grant program students. The role involves managing a caseload of low-income and first-generation students, ensuring their successful transition to high school and post-secondary opportunities.

Higher Education

Responsibilities

Recruit students from designated middle school and/or high schools who meet the grant requirements. Outreach requires extensive phone calls, video calls, and chats with students/guardians as well as with designated school contacts. Document outreach efforts
Assist Manager with implementation of events and activities to support students and families. Outreach to ensure student/family participation in planned events and activities. Document student participation and contact
Maintain regular contact with assigned students to provide necessary support and additional resources. Document student contacts/outreach and student participation in support services
Regularly use school provided data to monitor student progress. Use data to create individualized support plan for each student that meets the program services outlined in the grant application. Adapt student supports and/or interventions to ensure students meet grant objectives
Maintains required training, licensure and/or certifications
Maintains confidentiality of privileged information and adheres to applicable privacy laws
Demonstrates sensitivity, understanding and respect of diverse populations within the workplace
Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work
Adheres to department guidelines for attendance and punctuality
Perform other job-related duties as assigned which pertain to the job description
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department

Qualification

Microsoft Office SuiteStudent support experienceBilingual communicationOrganizational skillsAdaptability to technologyDiverse populationsInterpersonal skillsFlexible schedule

Required

Associates degree or equivalent combination of training and experience
Aptitude and interest in working with middle school and high school students and families
Passion for working with students in identifying and preparing for their post-high school opportunities, especially low-income and first-generation college students
Lived experience overcoming barriers similar to the target population to be served
Considerable skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher
Considerable skill in organizing work to meet established deadlines while maintaining attention to detail
Considerable skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds both internally and with external partners
Working skills in verbal and written communication, in both English and Spanish
Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology
Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs

Preferred

Bachelor degree
Experience working with communities in the Elgin Community College District 509 service region preferred

Benefits

Retirement Plans (Pension, 457b, 403b)
Paid Time Off
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)

Company

Elgin Community College

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Elgin Community College is a school in Elgin.

Funding

Current Stage
Late Stage

Leadership Team

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Anthony Ramos, Ed.D.
Chief Equity, Diversity, Inclusion & Belonging Officer
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Elissa Kojzarek, MPA
Director of Strategic Partnerships and Experiential Learning (SPEL)
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