Great American RV SuperStores · 1 day ago
Service Writer
Calera, AL
Full-time
Onsite
Entry Level
$42K/yr - $42K/yr
1+ years expGreat American RV SuperStores is a leader in the RV sales and service industry, recognized for its commitment to customer satisfaction. The Service Writer role is essential for ensuring smooth operations within the service department by managing customer relationships and facilitating communication between customers and technicians.
AutomotiveManufacturingRecreational Vehicles
Responsibilities
Building strong relationships with customers by effectively managing the delivery of products or services
Collaborating with the parts department and technicians to gather information on service and repair needs, as well as timelines, to share with the customer
Ensuring that the warranty department has all the necessary information to submit accurate details to the manufacturers
Acting as a quality control representative and being the primary point of contact for the customer
Qualification
Required
High school diploma or equivalent; some post-secondary education or training in automotive technology is a plus
Strong communication skills and the ability to manage multiple tasks smoothly are required
Must present a professional demeanor, be punctual, and be able to work weekends and holidays, if needed
Must be able to function in a fast-paced environment
Preferred
1-2 years' service writing in the automotive or RV industry preferred but not required
Able to navigate a computer, the internet, and email
Proficiency with computer software related to automotive service management is highly preferred
Benefits
Employee referral program (earn up to $1500 per referral).
Comprehensive benefits package (Medical, Dental, Vision, 401k w/ match).
Opportunities for ongoing training and career growth.
Off Every Sunday.
Company
Great American RV SuperStores
Great American RV SuperStores has been selling quality recreational vehicles since 1984 and has grown to 10 locations across the southeast United States.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Phoenix Business Journal
2025-03-04
Company data provided by crunchbase