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Ricoh USA, Inc. · 1 day ago

Strategic Client Executive

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Ricoh USA, Inc. is seeking a Strategic Client Executive to manage high-level account relationships with senior executives across a select group of strategic clients. This role involves collaborating with Partner Executives and Industry Strategists to develop account strategies and drive profitable growth through client engagements.

ConsultingDocument PreparationInformation Technology

H1B Sponsor Likely

Hiring Manager

Saranya Rajamani

Responsibilities

Cultivate and expand relationships with senior-level client executives

Conduct effective client engagements to understand business challenges and goals

Lead strategic business planning in partnership with clients, focusing on account-level planning

Develop a 12–18 month roadmap aligned with industry strategy

Drive profitable growth through meaningful client engagements, contract retention and expansion, and the addition of services

Align internal sales, operations, and subject matter experts to support client initiatives

Provide thought leadership and foster trust through collaboration

Clearly articulate Ricoh’s industry position and value proposition

Build internal relationships to support account retention and expansion

Navigate and manage the client’s approval process through key sponsors

Meet or exceed revenue and gross profit targets

Maintain accurate and timely records of sales activities in CRM

Perform other duties as assigned

Qualification

Account managementClient engagementRelationship buildingThought leadershipRicoh offeringsCommunication skillsProblem-solvingInfluence-building skillsProactive mindsetTechnologically savvyCollaboration skills

Required

Bachelor's degree or equivalent experience

10+ years of account management experience

Proven experience working with executive leaders in Fortune 1000 companies

Demonstrated success in growing service offerings

Strong collaboration and influence-building skills

Thought leadership in customer engagement

Excellent verbal and written communication

Proactive mindset with creative problem-solving abilities

Ability to build and maintain professional relationships with key stakeholders

In-depth knowledge of Ricoh's offerings and solution design processes

Technologically savvy

Company

Ricoh USA, Inc.

Glassdoor3.6

At Ricoh, we bring people, processes, and technology together to make information work for you.

Founded in 1962

Malvern, Pennsylvania, USA

10001+ employees

https://www.ricoh-usa.com

H1B Sponsorship

Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (8)

2023 (7)

2022 (16)

2021 (13)

2020 (4)