ApTask ยท 6 hours ago
Client Service Representative
Columbus, OH
Full-time
Onsite
Entry Level
$20/hr - $22.22/hr
2+ years expApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Client Service Representative to establish and maintain effective relationships with clients, handle incoming calls related to Retirement Services, and meet service goals set by management.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Establish and maintain effective relationships in order to deliver world class service to our clients
Handle incoming phone calls from financial advisors and branch employees related to Retirement Services
Utilize various internal and external resources and tools to provide information and resolve issues
Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research
Meet team and department service goals as established by MSSN management
Qualification
Required
Attention to detail
Ability to multi-task and manage time effectively
Ability to establish and maintain positive client relationships
Ability to diagnose and solve problems creatively
Ability to recognize and diffuse potential issues and/or difficult interactions
Excellent communication (written and oral) and listening skills
Desire and ability to learn quickly and apply knowledge to various situations
Bachelors degree or minimum 2 years financial industry experience
Preferred
Experience related to retirement products preferred, but not required
Current or past Series 7 preferred, but not required
Bachelor degree preferred
Benefits
Subsidized insurance coverage
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
Company data provided by crunchbase