Safehome · 6 days ago
PRN Shelter Advocate (Evenings, Overnights & Weekends)
Overland Park, KS
Full-time
Onsite
New Grad, Entry LevelSafehome is a nonprofit organization and domestic violence shelter focused on providing a healing atmosphere for survivors of domestic violence. The Shelter Advocate role involves supporting residential clients, answering hotline calls, and ensuring a safe and clean environment for residents.
ConsultingLegalNon Profit
Responsibilities
Actively listens and assess the needs of callers while providing support
Assists callers with safety planning and intentions for entering shelter by analyzing, interpreting and deducing active and potential lethality risk factors
Recommend services most appropriate
Show respect to all callers in a consistent and ethical manner on a daily basis
Conduct intakes with new residential clients
Maintains accurate and confidential records for each client, documenting resident behaviors, incidents, interactions, and progress in a consistent and ethical manner
Monitors building status and cleanliness, reporting malfunctions and ensuring building is kept clean
Monitors resident activity throughout shelter and manage conflict through appropriate intervention and communication with Case Managers
Identifies barriers to success for shelter residents and communicates to Case Managers and Client Care Manager
Monitors and secures physical environment to maximize safety of residents and co-workers, implementing appropriate reactions to security threats as needed
Develops an understanding of agency and program policies and procedures, implementing appropriately and interpreting to residents and volunteers
Assist in maintaining adequate level of shelter supplies for residents
Conduct shelter walk throughs to ensure resident safety and check for facility needs
Complete appropriate agency forms to document critical incidents
Help maintain readiness of vacant rooms for future clients. Be willing to pack rooms
Handle food. Including cooking, serving and cleaning
Keep office organized
Qualification
Required
High school diploma or equivalent required
Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time
Effective computer literacy skills (Microsoft office suite, data entry skills, word processing, basic email skills, client management programs, etc.)
Effective oral and written communication skills. This includes telephone, email, and social media etiquette
Must demonstrate sound judgement, prioritize tasks and manage time efficiently and resources effectively
Must understand the concept of boundaries with clients
Ability to work respectfully and professionally with diverse groups of people and various populations in a culturally competent manner
Must be able to lift 40 pounds
Must not have any unresolved emotional issues regarding personal current or past experience with abuse of any kind
Preferred
A bachelor's degree is preferred but not required
Experience preferred
Company
Safehome
Safehome is a non profit organization that offers domestic violence shelter, education, hot line, counseling, legal, and court services.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Heidi Wooten
President/CEO
Stephanie Volk
Chief Operations Officer
Recent News
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