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Concord Hospitality Enterprises · 3 weeks ago

Assistant General Manager- BRAND NEW OPENING HOTEL-The Waymark

Chattanooga, Tennessee, United States

Full-time

Onsite

Mid, Senior Level

$77K/yr - $96K/yr

3+ years exp

Concord Hospitality Enterprises is opening a brand new Hilton Tapestry Collection hotel called The Waymark in Chattanooga. They are seeking an Assistant General Manager to support all operational aspects, focusing on guest and employee satisfaction, financial performance, and sales initiatives.

HospitalityTourism

Responsibilities

Ensures that all brand standards are being maintained in each area of the property

Oversees the operation of all hotel property departments

Maintains current licenses and permits as prescribed by local, state, and federal agencies

Provides a safe working environment in compliance with OSHA/MSDS

Ensures compliance with all corporate accounting procedures

Covers front desk shifts as needed

Ensures each department has accurate and complete inventory and all supplies are maintained

Assists and approves department managers’ scheduling against guest and hours/occupied room goals

Assists team supervisors and managers with constructive coaching and counseling

Ensures top tier guest satisfaction scores and formulate strategies for improvement when needed

Provides excellent customer service by being readily available/approachable for all guests

Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

Qualification

Hospitality management experienceGuest satisfactionLeadership skillsHotel operations knowledgeFinancial reportingTeam developmentCommunication skillsInterpersonal skillsOrganizational abilities