Empower Professionals Inc - Talent & IT Services · 15 hours ago
Business Process Analyst (Operations & Migration Strategy) -BPMN
St Louis, MO
Contract
Onsite
Mid Level
4+ years expEmpower Professionals Inc is a Talent & IT Services company, and they are seeking a Business Process Analyst to collaborate with IT, Business, and Operation leaders. The role involves operational discovery, process mapping, and developing a unified operational migration playbook to support migration activities.
ComputerSoftware
Responsibilities
Collaborate with Operations leaders and frontline staff to thoroughly understand and document current business workflows ( "As-Is ")
Create high-level visual process maps that capture the complexity of daily operations, dependencies, and hand-offs between teams
Identify "shadow processes " (workarounds using Excel/Email) that are critical to business function but not formally documented
Map the Customer Journey to understand how migration activities will impact customer touchpoints
Work with Ops leadership to extract, refine, and document their Migration Strategy. (e.g., Defining customer communication timelines, operational blackout periods, and support ramp-up plans)
Consolidate disparate strategic ideas into a unified "Operational Migration Playbook " that serves as the single source of truth for the business
Analyze the gap between current workflows and the future state to identify operational risks (e.g., "Process A cannot function during the migration window ")
Help define the "Definition of Ready " for Operations—what criteria must be met before the business agrees to migrate?
Qualification
Required
4+ years in Business Analysis, Operations Management, or Management Consulting
Exceptional documentation skills. You must be able to write clear, professional strategy documents and create clean, readable process flows (Visio, Lucidchart, BPMN)
Strong understanding of operational drivers (efficiency, customer satisfaction, SLA adherence)
Ability to walk into an ambiguous operational environment, identify key stakeholders, and begin mapping processes with minimal hand-holding
Company
Empower Professionals Inc - Talent & IT Services
Managed Technology Services: We provide end-to-end managed IT services, including consulting, design, development, testing, and support.
201-500 employees
H1B Sponsorship
Empower Professionals Inc - Talent & IT Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (19)
2023 (20)
2022 (26)
2021 (31)
2020 (66)
Funding
Current Stage
Growth StageCompany data provided by crunchbase