Majesco · 13 hours ago
Director, Services
New Jersey, US
Full-time
Hybrid
Director/Executive
$140K/yr - $160K/yr
17+ years expMajesco is a leading insurance solutions and services provider, and they are seeking a Director of Services who will manage complex software projects in the Property & Casualty Insurance domain. The role involves acting as a liaison between clients and technical teams, overseeing project delivery, and ensuring adherence to company processes and quality standards.
ConsultingInformation TechnologyInsuranceInsurTechSoftware
Responsibilities
Responsible for a portfolio of delivery programs and projects
Responsible for project financials/deviations using NetSuite, profitability, project resources, timelines and quality of all deliverables and project outcomes
Provides clear and consistent messages which are delivered to the project team and clients
Work closely with technical teams and act as a liaison between the technical teams and the client
Coordinates program team resources and make assignments based on skill, capacity, and priority
Provides timely and accurate status updates (both internally and to the Client)
Responsible for adherence to Majesco delivery implementation Playbook process requirements; outlines plan and monitors status, as required
Provides oversight, ongoing coaching and feedback to the program/project resources, timelines and quality of all deliverables and program/project outcomes
Resolves issues and risks as needed and displays clear and transparent communication with Majesco executives or Clients
Responsible for driving consistency and repeatable program/project delivery processes and procedures
Drives project estimates and creates Statements of Work (SOW’s)
Provides thought leadership and strategic direction
Manages status to Executive Sponsor / Steering Committee; leads Client Steering Committee meetings
Qualification
Required
Minimum 17+ years of experience with 8+ years in Project Management and 8+ years in Property & Casualty Insurance experience across various Lines of Business (Commercial and or Personal Lines)
Extensive experience delivering package or Software-As-A-Service (SAAS) solutions in an Agile environment is a MUST
Strong leadership skills
Ability to create and maintain project schedules, budgets, and resource maps
Ability to apply project control activities such as change, risk and issue management to ensure an on time/on budget delivery
Excellent verbal and written communication skills, appropriate to the audience
Ability to take the initiative and solve problems as they arise
Excellent organizational and problem-solving skills
Ability to produce quality work within an aggressive schedule
Ability to build and maintain strong client relationships
The candidate must be an experienced, client-facing Director, Services who has successfully and simultaneously managed multiple complex software projects and programs
The individual will have a strong understanding of the Property & Casualty Insurance domain across various Lines of Business, and will play a highly visible, client facing and consultative role
Experience managing large, complex software engagements in the Property & Casualty and/or Life, Annuity and Health Insurance domain space across various Lines of Business is a must (Personal and/or Commercial Lines)
This candidate must based in New Jersey, and must be willing to travel to 2-3 different client locations each month for multiple days within this geographic area
Experience managing people of varying skill sets and experience and may have 2-4 direct reports
Preferred
Experience with NetSuite, Jira and experience managing 3rd party vendors and contractors is a plus
CPCU, PMP and/or Scrum Master certification is a plus
Benefits
Medical, dental & vision insurance
Employer-funded HSA coordinating with a high-deductible health plan
FSA
Short-term/long-term disability
Life/AD&D insurance
401(k)
Flexible time off
Paid sick days
11 paid holidays
Paid parental/bonding leave
Career anniversary leave
Other voluntary benefits
Company
Majesco
Majesco is a software company that delivers insurance technology solutions.
1001-5000 employees
H1B Sponsorship
Majesco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (50)
2023 (24)
2022 (94)
2021 (27)
2020 (54)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
CVC Capital PartnersAurum Ventures
2026-01-08Private Equity
2021-03-22Post Ipo Equity
2020-07-20Acquired
Leadership Team
Joe Aho
Chief Financial Officer
Denise Garth
Chief Strategy Officer
Recent News
2026-01-11
Company data provided by crunchbase