Arch Systems, LLC · 13 hours ago
PMO Manager (Federal Programs) — Hands-On Delivery, Requirements, Tooling, Customer Engagement & Contract Support
DC-Baltimore Area
Full-time, Contract
Onsite
Mid, Senior Level
5+ years expArch Systems, LLC is looking for a PMO Manager to oversee program execution across its federal portfolio. In this hands-on role, you will standardize delivery operations, manage customer engagements, and ensure alignment with contractual requirements while utilizing Agile methodologies and tools.
Information Technology
Responsibilities
Serve as a customer-facing delivery partner, participating in client meetings to support execution planning, clarify requirements, and maintain delivery transparency
Coordinate with government stakeholders to validate priorities, confirm acceptance criteria, and resolve blockers impacting delivery timelines or quality
Support Program Managers with customer communications, meeting preparation, action tracking, and follow-through to ensure consistent responsiveness
Help manage expectations by translating delivery status and risks into clear, actionable updates aligned to contract objectives
Support PMs and leadership in maintaining alignment between delivery execution and contract requirements, including SOW/PWS, CDRLs/deliverables, SLAs, and performance measures
Apply working knowledge of the Federal Acquisition Regulation (FAR) to support contract administration activities and ensure delivery decisions reflect contractual constraints and obligations
Participate in government-facing discussions where scope, deliverables, priorities, timelines, or acceptance criteria are negotiated; help document outcomes and ensure they are reflected in delivery plans and backlogs
Support development of contract modifications and negotiation inputs (e.g., schedule impacts, scope adjustments, assumptions, risk statements), coordinating with internal contracts/business teams as needed
Maintain traceability between customer requests and contractual mechanisms (e.g., change requests, contract mods, task orders), helping ensure work is authorized and properly documented
Run portfolio delivery rhythms (weekly execution syncs, program health reviews, RAID reviews, milestone readiness checks) and drive action closure
Maintain and actively manage governance artifacts (RAID logs, decision logs, action trackers, milestone trackers, deliverable trackers)
Identify delivery risks and cross-program dependencies early; coordinate mitigation plans with PMs and technical leads
Elicit, document, and refine requirements (business, functional, and non-functional) in collaboration with customers, PMs, and technical teams
Translate requirements into high-quality Agile work items (epics/features/user stories/tasks) with clear acceptance criteria and 'definition of done.'
Step in directly when teams are not executing to required standards to ensure backlog items are created, updated, prioritized, and ready for delivery
Ensure traceability from requirements → backlog → deliverables to support acceptance readiness and auditability
Directly configure and operate Jira and/or Azure DevOps (ADO): projects, boards, workflows, issue types, fields, permissions, filters/queries
Create and maintain backlog structures, sprint/iteration setups, roadmaps, release tracking, and dependency tracking in Jira/ADO
Enter and manage requirements in Jira/ADO, ensuring data integrity, prioritization, and delivery visibility
Build and maintain dashboards and reporting (burn-up/down, velocity, throughput, WIP, cycle time, blocked/aging work, milestone confidence)
Own Confluence execution standards and directly maintain documentation spaces/pages (requirements repositories, decisions, templates, meeting notes, playbooks)
Coach and support PMs on planning, scope control, estimation, capacity management, dependency management, and escalation discipline
Provide direct support during high-tempo periods (transition-in, deliverable surges, releases), including hands-on coordination to keep delivery on track
Standardize templates and playbooks (status decks, deliverable checklists, comms plans, governance agendas, RACI, escalation workflows)
Enforce quality gates and readiness checks so deliverables are complete, accurate, compliant, and 'client-ready' before submission
Maintain deliverable readiness tracking (draft → internal review → final) and ensure review checkpoints occur on schedule
Identify rework drivers and recurring quality issues; drive corrective actions with PMs and escalate systemic risks to the Director
Provide consistent visibility on delivery status, risks/issues, staffing constraints, and decisions needed—supported by clean Jira/ADO data
Define and track operational KPIs (on-time deliverables, first-pass acceptance, rework rate, action closure rate, Agile flow metrics)
Package accurate reporting narratives and artifacts aligned to contract expectations for leadership and customer engagement
Analyze trends (late deliverables, rework, tool hygiene gaps, unclear requirements) and implement process improvements
Lead retrospectives on delivery operations and drive updates to standards, dashboards, templates, and governance practices
Qualification
Required
Experience in program management and delivery operations within federal programs
Strong understanding of Agile methodologies and tools
Proficiency in Jira and/or Azure DevOps for managing projects and workflows
Ability to engage with customers and stakeholders effectively
Knowledge of the Federal Acquisition Regulation (FAR) and contract administration
Experience in requirements development and backlog management
Strong analytical skills to identify risks and dependencies
Ability to coach and support Program Managers in execution discipline
Experience in maintaining governance artifacts and delivery metrics
Strong communication skills for reporting and stakeholder engagement
Preferred
Experience with Confluence for documentation and collaboration
Familiarity with contract negotiation processes and documentation
Experience in leading continuous improvement initiatives
Ability to create and maintain dashboards and reporting metrics
Company
Arch Systems, LLC
Successfully Delivering Innovative, Customer Focused Services, Digital Transformation and Human Centered Design to our Public Sector Customers.
51-200 employees
H1B Sponsorship
Arch Systems, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (2)
2022 (1)
2021 (1)
2020 (4)
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
Comcast RISE
2023-08-22Grant· $0.01M
Leadership Team
Narayan Srinivasa
Chief AI Scientist
Recent News
Washington Technology
2025-12-13
2025-09-17
2024-12-03
Company data provided by crunchbase