Client Technology Technician II jobs in United States
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Burlington Stores, Inc. · 16 hours ago

Client Technology Technician II

positionBurlington, NJ
timeFull-time
remoteOnsite
seniorityMid Level
money$20.50/hr - $27/hr
date3+ years exp

Burlington Stores, Inc. is seeking a Client Technology Technician to provide technical support through in-person and remote methods. The role involves addressing technical issues, maintaining documentation, and collaborating on projects while ensuring excellent customer service.

ApparelE-CommerceRetail
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H1B Sponsor Likelynote

Responsibilities

Effectively and efficiently address tasks promptly
Provide excellent customer service by ensuring timely responses, clear communication, and consistent follow-up
Required to maintain a detailed incident diary documenting steps taken to resolve issues and fulfill requests
Collaborate with the team on various projects, including large-scale software or hardware deployments and migrations
Consistently report on different aspects of the job to both the supervisor and manager
Local travel to various locations, including New York, will be required

Qualification

A+ CertificationWindows 11Networking conceptsCloud platformsServiceNowCustomer serviceBasic scriptingCommunication skillsProblem-solving skillsAttention to detail

Required

Associate's degree or equivalent work experience required
A+ Certification, or equivalent certification relevant to PC support
Possesses 3 to 5 years of relevant work experience in the field or in a related area is required
Strong knowledge of Windows 11, macOS, IOS, Android, as well as standard software applications
Excellent customer service and communication skills with the ability to explain technical concepts to non-technical users
Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting tools
Experience with cloud platforms (e.g., Azure, Intune) and mobile device management
Basic scripting knowledge (PowerShell) for automating routine administrative tasks and troubleshooting common issues
Experience with ServiceNow and ServiceNow reporting
Effective problem-solving skills and attention to detail

Benefits

Medical, dental and vision coverage including life and disability insurance
Paid time off
Paid holidays
401(k) plan
Flexible hours
Associate discount

Company

Burlington Stores, Inc.

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Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
dateFounded in 1972
location
Burlington, New Jersey, USA
people-size10001+ employees
web-link
https://www.burlington.com/

H1B Sponsorship

Burlington Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (7)
2022 (7)
2021 (4)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
unknown
2013-10-07IPO
2006-01-18Acquired

Leadership Team

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Travis Marquette
President, Chief Operating Officer
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Durand Guion
Senior Vice President, Fashion Office
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Recent News

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2025-12-29
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Burlington to boost store expansion next year
2025-12-01
Company data provided by crunchbase