Per Scholas · 11 hours ago
Information Technology Technician
Per Scholas is a national award-winning nonprofit organization offering a no-cost, full-time technical development opportunity for individuals interested in building foundational skills for entry-level IT roles. Participants will gain hands-on experience and technical knowledge, preparing them for next steps in the tech field, including support for Windows server infrastructures and IT service management.
Information Technology & Services
Responsibilities
Hands-on System Administration – Install, configure, and manage enterprise IT environments, with a focus on supporting Windows server infrastructures and key networking devices
IT Service Management (ITSM) – Learn to manage IT support tickets and implement service management frameworks using industry-standard platforms like ServiceNow
AI-Powered Troubleshooting – Use cutting-edge AI tools to enhance support workflows, simulate complex IT issues, and accelerate problem-solving for hardware, software, and network issues
Industry Certifications – Prepare for and earn the CompTIA A+ certification, Google AI Essentials and Google IT Support Professional Certificate, crucial credentials that validates your skills to employers
Qualification
Required
No prior experience required
Interest in building foundational skills for entry-level IT roles
Ability to install, configure, and manage enterprise IT environments
Focus on supporting Windows server infrastructures and key networking devices
Learn to manage IT support tickets
Implement service management frameworks using industry-standard platforms like ServiceNow
Use AI tools to enhance support workflows
Simulate complex IT issues and accelerate problem-solving for hardware, software, and network issues
Prepare for and earn the CompTIA A+ certification
Prepare for and earn Google AI Essentials
Prepare for and earn Google IT Support Professional Certificate
Company
Per Scholas
Per Scholas is proud to celebrate 30 years of fostering economic mobility by giving individuals from diverse backgrounds access to high-growth tech careers.