RCI-NYL-5902 Production Readiness Manager / Service Manager jobs in United States
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Rangam · 1 day ago

RCI-NYL-5902 Production Readiness Manager / Service Manager

positionPhiladelphia, PA
timeContract
remoteHybrid
senioritySenior Level
money$54/hr - $59/hr
date7+ years exp

Rangam is seeking a Production Readiness Manager / Service Manager to ensure operational readiness across people, processes, and technology for new capability launches and enhancements. This role will bridge business and IT functions to facilitate seamless transitions into production environments.

ConsultingInformation TechnologySoftwareStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Anish Patel
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Responsibilities

Evaluate initiatives to determine release readiness requirements for Business, IT, and external stakeholders
Partner with Program Leads, Project Managers, Business Analysts, and Technical Leads to define or update operational models
Collaborate with Production Services and Software Maintenance teams to develop artifacts and job aids for monitoring and troubleshooting
Create support manuals outlining software flows, infrastructure components, team engagement protocols, and SLAs
Facilitate knowledge transfer and capability demonstrations to IT Production teams
Monitor post-release stability and performance, providing feedback for future improvements
Coordinate training and communication plans with business teams
Lead project gating processes and track deliverables for release readiness
Manage readiness activities using Agile SAFe tools (preferably JIRA)
Occasionally support weekend activities as needed

Qualification

Release managementAWS CloudSaaS environmentsProcess improvementAgile SAFe toolsSelf-directedDeadline-drivenNavigating ambiguityProblem-solvingCommunication skillsInterpersonal skillsNegotiation skillsResults-orientedWorking under pressure

Required

7–8 years in release management or production readiness across AWS Cloud, On-premise, and SaaS environments
Proven problem-solving and critical-thinking abilities
Strong interpersonal and communication skills, including presenting to leadership
Ability to influence and negotiate across a matrixed organization
Experience with large integrated programs and process improvement
Self-directed, results-oriented, and deadline-driven
Comfortable working under pressure and navigating ambiguity

Company

Rangam

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Rangam is a global, innovative, Total Talent management firm with the mission of accelerating meaningful employment for everyone!​ We are a minority-, woman-, and disability-owned firm with over 25 years of experience promoting sustainable and inclusive talent programs within our communities and employers.
dateFounded in 1995
location
Somerset, New Jersey, USA
people-size501-1000 employees
web-link
https://rangam.com/

H1B Sponsorship

Rangam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (2)
2023 (4)
2022 (5)
2021 (4)
2020 (9)

Funding

Current Stage
Late Stage

Leadership Team

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Nish Parikh
Co-founder & CEO
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Hetal Parikh
Co-Founder & President
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Company data provided by crunchbase