Madrivo · 12 hours ago
Director of Operations
United States
Full-time
Remote
Director/Executive
8+ years expMadrivo is a rapidly scaling performance-focused company in a high-growth technology environment. They are seeking a decisive and strategic Director of Operations to architect and scale the systems, processes, and technologies that power the organization, driving growth and efficiency. The role involves leading high-impact initiatives, making strategic decisions, and fostering a high-performing operations team.
AdvertisingAffiliate MarketingEmail Marketing
Hiring Manager
Jessica Acosta
Responsibilities
Own end-to-end operational infrastructure—systems, processes, and technologies that enable company-wide performance and scalability
Lead high-impact, cross-functional initiatives that directly influence growth, efficiency, and competitive positioning
Serve as strategic advisor to executive leadership on operational investments, resource allocation, and organizational design
Develop multi-year operational roadmaps that anticipate business needs and scaling challenges
Make high-stakes decisions independently with sound judgment, even with incomplete information and tight deadlines
Navigate ambiguous, complex situations by identifying root causes, evaluating trade-offs, and implementing effective solutions
Balance calculated risk-taking with operational stability; lead decisively during operational disruptions
Demonstrate consistent ability to make tough calls quickly and confidently under pressure
Lead evaluation, implementation, and optimization of AI-powered tools and automation with measurable ROI
Pioneer emerging technologies that create operational advantages; drive successful adoption across the organization
Stay ahead of tech trends and proactively recommend solutions
Build, scale, and mentor a high-performing operations team of 5+ direct reports
Foster accountability culture with ambitious standards, direct feedback, and clear performance expectations
Develop future leaders by investing in their strategic thinking and decision-making capabilities
Create career paths and succession plans that strengthen organizational bench strength
Establish KPIs, build dashboards, and leverage analytics to drive continuous improvement
Design scalable workflows that eliminate bottlenecks and improve cross-functional collaboration
Manage operational budgets with strong ROI focus; negotiate effectively with vendors and partners
Qualification
Required
8+ years in operations management, with 4+ years leading operations at Director level in fast-paced, high-growth environments
Proven track record managing high-performing teams (5+ direct reports), including building structures, delegating effectively, and developing talent
Direct experience implementing AI tools and automation that drove measurable operational improvements
Exceptional decision-making ability: History of making tough calls quickly and confidently under pressure
Strong problem-solving skills: Proven ability to diagnose complex issues, identify root causes, and architect sustainable solutions
Executive presence: Communication skills and credibility befitting a senior leader; ability to influence without authority
Ownership mindset: Full accountability for outcomes; approaches challenges as an owner, not an operator
Deep expertise with modern operational systems: CRM (HubSpot), project management (ClickUp, Asana), collaboration tools (GSuite, Slack)
Hands-on experience with AI-powered tools (ChatGPT, Zapier, workflow automation, predictive analytics)
Comfortable with BI tools, dashboarding platforms, and data analysis to drive decisions
Understanding of how technology, processes, and people interconnect to create operational leverage
Preferred
Experience managing remote/distributed teams across time zones
Background scaling operations through rapid growth (3x+ revenue expansion)
Performance marketing, affiliate marketing, or digital media experience
Familiarity with cloud infrastructure and SaaS ecosystems
Company
Madrivo
Madrivo is an integrated marketing agency that helps companies acquire customers digitally.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ronen Hamatian
CEO
Asia Adell
Senior Advertiser Partnerships Manager
Company data provided by crunchbase