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Epiq · 4 days ago

Lead Records Specialist - Law Firm

Albany, New York Metropolitan Area

Full-time

Onsite

Mid, Senior Level

$26.24/hr - $29.34/hr

3+ years exp

Epiq is a company where employees are passionate about their work. The Lead Records Specialist will manage the workflow of Records Specialists and ensure effective records management, including file tracking, retention, and training of staff.

Document ManagementEdiscoveryInformation TechnologyLegalLegal Tech

Responsibilities

Lead the workflow of Records Specialists and assist Supervisor or Manager as needed

Register new files and track the circulation of files to and from client staff in Records Management System (RMS) database

Prepare inactive files for offsite storage or digitization, performing file culling activities as requested

Perform regular inventory of files stored at client facilities, or offsite storage vendors

Assist client with retention and file transfer activities, obtaining relevant files, preparing file indexes, staging for review, and preparing for shipment

Assist client with clean-up activities, including triage, categorization, and appropriate storage or disposition of content

Assist in the training of other Records Staff and/or client staff on records management processes and procedures as instructed

Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries

Troubleshooting issues with locating files and RMS database issues

Qualification

Records Management SystemsRecords management experienceImaging/scanning knowledgeMS WordExcelOutlookCustomer service skillsVerbal communicationWritten communicationAttention to detailOrganization skills

Required

High School Diploma or GED

3+ years' experience in records management

Familiarity with FileTrail, iManage Records Manager, Autonomy Records Manager (FileSurf), LegalKey, NetDocument, OpenTEXT DM or similar Records Management Systems

Working knowledge of MS Word, Excel and Outlook or Teams

Strong customer service, verbal and written communication skills

Detail oriented and attention to detail and accuracy

Good organization skills with ability to manage multiple tasks

Ability to lift or move 40 lbs. or greater

Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs

Ability to walk, bend, kneel, stand or sit for an extended period of time