Skyview Group · 11 hours ago
Business Analyst / Business Process Consultant (Project Based)
Skyview Group, Inc. is an employee-owned professional services firm supporting clients in various sectors. They are seeking a Business Analyst / Business Process Consultant to analyze workflows, document processes, and develop Standard Operating Procedures (SOPs) as part of a project-based engagement.
Responsibilities
Partner with department leaders to understand current workflows, systems, and challenges
Conduct interviews, workshops, and process mapping sessions to gather accurate details
Translate what you learn into straightforward, well-organized SOPs and role-specific playbooks
Identify areas where processes can be simplified or improved and share recommendations
Evaluate opportunities for automation and help teams determine where tools or system changes could reduce manual work
Ensure all documentation is clear, consistent, and aligned with internal standards and compliance needs
Deliver final documentation in a clean, accessible format that can be used for onboarding, training, and day-to-day reference
Provide guidance on how teams should maintain and update documentation moving forward
Qualification
Required
Experience in business analysis, process consulting, or similar work involving workflow documentation
Strong analytical and problem‑solving skills with a high level of attention to detail
Comfortable leading conversations, gathering information from different teams, and clarifying complex topics
Proficient with process mapping and documentation tools such as Visio or Lucidchart
Familiarity with building SOPs and understanding of general compliance expectations
Preferred
Preferred certifications include Lean Six Sigma, PMP, CBAP, or similar process-focused credentials
Background in HR, Finance, IT, or Operations is a plus