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MASS MoCA · 1 day ago

Senior Manager of Brand and Graphic Design (Full-Time, Onsite)

North Adams, MA

Full-time

Onsite

Mid, Senior Level

$68K/yr - $78K/yr

5+ years exp

MASS MoCA is entering an exciting period of growth and transformation under new leadership and seeks a Senior Manager of Brand and Graphic Design to help shape how the museum tells its story visually across all platforms. This role oversees all branded content development and production, ensuring a consistent visual identity across internal and external touchpoints while managing a small in-house design team.

Museums & Institutions

Responsibilities

Devise and develop original ideas for marketing, promotional, wayfinding and organizational materials (digital, print and merchandise) that enhance MASS MoCA’s narrative and brand identity, incorporate existing artist assets, support revenue goals, and drive audience and member engagement across various platforms and environments

Serve as a brand ambassador, ensuring consistent visual and editorial identity across all internal and external touchpoints — print, digital, website, social, and presentations

Develop and launch scalable design templates and brand system to support a globally distributed network of collaborators, artists/exhibitions, and philanthropic partners

Oversee the design of exhibition-related materials including object labels, exhibition identity and merchandise

Recommend and support the production of compelling photography, animations, and videos to support digital campaigns, presentations, and brand storytelling

Be the primary point of contact for all internal stakeholder design projects to the C+C department including visual arts, public programs, The Studios at MASS MoCA, performing arts, visitor experience and advancement to clarify scope, audience and timelines for design projects

Oversee the creative process, from concept development to final production, ensuring consistency and quality in all design deliverables, and communicate proactively to internal stakeholders timelines and project updates

This position manages a small in-house design team, currently composed of two Graphic Designers, and provides strategic leadership for all branded content and visual design initiatives across departments

Manage the employment — including hiring, performance management, scheduling, and mentoring — of department design staff

Manage photo and video shoots to document strategic initiatives, performances and audience engagement

This job description is intended to describe the general nature of the role and the work being performed. It is not an exhaustive list of all responsibilities. The Senior Manager may be required to perform duties outside of their normal responsibilities, as assigned or requested by Director of Communications and Content

Qualification

Graphic DesignArt DirectionProject ManagementUser-Centered DesignPhotoshopInDesignTeam LeadershipCustomer ServiceCollaborationAttention to Detail

Required

Bachelor's degree in Graphic Design or Visual Communication, or equivalent experience

Minimum of 5 years of in-house or agency experience (museum/nonprofit experience preferred)

Minimum of 3 years in a supervisory or team leadership role, with experience in performance management, scheduling, and mentoring creative staff

Proven track record of building, leading, and motivating high-performing teams

Must be process driven, demonstrate strong visual design skills, possess a careful attention to detail, appreciate art in all its many forms and have a solid understanding of user-centered design principles

Keen ability to incorporate compelling and relevant photography into branded content and materials

Proven capabilities to develop creative within established graphic and style guidelines, and able to articulate strategic opportunities to transcend or evolve guidelines as needed

Art direction and copy editing experience required in both print (collateral, direct mail, advertising) and digital (web, digital display, and social media)

Confidence to inquire about needed information including the who (audience), what (format), and when (timeline) of each design request

Strong project management skills, with an ability to prioritize competing deadlines

Photoshop and InDesign fluency required; experience with Asana a plus

Commitment to the highest standards of customer service and professionalism

Ability to work both collaboratively and independently