MASS MoCA · 12 hours ago
Senior Manager of Brand and Graphic Design (Full-Time, Onsite)
North Adams, MA
Full-time
Onsite
Mid, Senior Level
$68K/yr - $78K/yr
5+ years expMASS MoCA is a vibrant non-collecting art museum entering a period of growth and transformation. They are seeking a Senior Manager of Brand and Graphic Design to oversee branded content development and ensure a consistent visual identity across all platforms, while managing a team of graphic designers and collaborating with various stakeholders.
Museums & Institutions
Responsibilities
Devise and develop original ideas for marketing, promotional, wayfinding and organizational materials (digital, print and merchandise) that enhance MASS MoCA’s narrative and brand identity, incorporate existing artist assets, support revenue goals, and drive audience and member engagement across various platforms and environments
Serve as a brand ambassador, ensuring consistent visual and editorial identity across all internal and external touchpoints — print, digital, website, social, and presentations
Manages and directs the day-to-day work and performance of the Graphic Designers, exercising independent judgment and authority in personnel and operational matters. This position is responsible for effectively making decisions regarding hiring, promotion, discipline, discharge, performance evaluation, scheduling, workload assignments, mentoring, and corrective action. The role ensures consistent implementation and enforcement of institutional policies, procedures, and operational standards, and acts in the interest of the employer when addressing personnel, compliance, and performance issues
Develop and launch scalable design templates and brand system to support a globally distributed network of collaborators, artists/exhibitions, and philanthropic partners
Oversee the design of exhibition-related materials including object labels, exhibition identity and merchandise
Recommend and support the production of compelling photography, animations, and videos to support digital campaigns, presentations, and brand storytelling
Be the primary point of contact for all internal stakeholder design projects to the C+C department including visual arts, public programs, The Studios at MASS MoCA, performing arts, visitor experience and advancement to clarify scope, audience and timelines for design projects
Oversee the creative process, from concept development to final production, ensuring consistency and quality in all design deliverables, and communicate proactively to internal stakeholders timelines and project updates
Manage the employment — including hiring, performance management, scheduling, and mentoring — of department design staff
Manage photo and video shoots to document strategic initiatives, performances and audience engagement
This job description is intended to describe the general nature of the role and the work being performed. It is not an exhaustive list of all responsibilities. The Senior Manager may be required to perform duties outside of their normal responsibilities, as assigned or requested by Director of Communications and Content
Qualification
Required
Bachelor's degree in Graphic Design or Visual Communication, or equivalent experience
Minimum of 5 years of in-house or agency experience (museum/nonprofit experience preferred)
Minimum of 3 years in a supervisory or team leadership role, with experience in performance management, scheduling, and mentoring creative staff
Proven track record of building, leading, and motivating high-performing teams
Must be process driven, demonstrate strong visual design skills, possess a careful attention to detail, appreciate art in all its many forms and have a solid understanding of user-centered design principles
Keen ability to incorporate compelling and relevant photography into branded content and materials
Proven capabilities to develop creative within established graphic and style guidelines, and able to articulate strategic opportunities to transcend or evolve guidelines as needed
Art direction and copy editing experience required in both print (collateral, direct mail, advertising) and digital (web, digital display, and social media)
Confidence to inquire about needed information including the who (audience), what (format), and when (timeline) of each design request
Strong project management skills, with an ability to prioritize competing deadlines
Photoshop and InDesign fluency required; experience with Asana a plus
Commitment to the highest standards of customer service and professionalism
Ability to work both collaboratively and independently
Benefits
Relocation assistance
Medical insurance
Dental insurance
Life insurance
Long term disability insurance
Flexible Spending Account (FSA)
Dependent Care Account (DCA)
Medical deductible reimbursement
401(k) retirement plan
Roth 401(k) option
Paid Time Off (PTO)
Sick Time
Emergency Assistance Fund (LemonAid)
Retirement planning support
Professional development reimbursement
Educational leave
Reciprocal Organization of Associated Museums (ROAM)
Employee Assistance Program (EAP)
Student loan repayment assistance
Discounts at Gift Shop and R&D Store
Staff appreciation social events year-round
Company
MASS MoCA
The Massachusetts Museum of Contemporary Art is a museum in a converted factory building complex located in North Adams, Massachusetts.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew J. Coughlin
Senior People & Culture Partner (Sr. HRBP)
Blair Benjamin
Founder/Director, Assets for Artists & the Studios at MASS MoCA
Recent News
2025-06-24
2025-05-09
2025-05-07
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