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Festival Foods · 10 hours ago

Produce Clerk II (Full Time)

Green Bay

Full-time

Onsite

New Grad, Entry Level

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing exceptional service. The Produce Clerk II is responsible for maintaining stock levels, providing customer service, and ensuring the quality of produce for customers.

CommunitiesFood and Beverage

Responsibilities

Maintains stock levels in the produce department by replenishing products as needed

Execute the boomerang theory by providing exceptional service to all guests

Provides customer service to guests

Assist guests with finding items they are looking for on or off the sales floor

Takes orders and other special requests

Answers the telephone and assists callers using proper phone etiquette

Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager

Fill all items on display

Makes sure products are rotated, using first in first out method

Follow display standards

Makes sure the sales floor is clean and tidy; no messes or spills

Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)

Take temperatures of everything regularly

Fill out rotation sheets daily

Record shrink daily

Rotation of items within the cooler, first in-first out method

Keeping the cooler clean and organized at all times

Responsible for ordering some product (i.e. dips, spices, herbs, etc.)

Other duties as assigned

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Qualification

Customer serviceSafety trainingRetail food knowledgeMerchandising skillsOral communicationWritten communicationTeam management

Required

Ability to deal tactfully and effectively with customers and all personnel

Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment

Complete understanding of all safety requirements and company safety policies

Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler

Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

Lifting up to 50 pounds on an occasional basis

Full range of upper body motion

Must be able to work at a fast pace

May be exposed to extreme temperatures

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.