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Cisco · 6 hours ago

2006195 Customer Delivery Technical Leader- Collaboration

Herndon, Virginia, US

Full-time

Hybrid

Senior Level

$141K/yr - $178K/yr

7+ years exp

Cisco is a leading technology company revolutionizing how data and infrastructure connect and protect organizations. They are seeking a Customer Delivery Technical Leader to transform network architecture for customers, while also training and mentoring other engineers.

Communications InfrastructureEnterprise SoftwareHardwareSoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Performing work on US Government classified environments

Help drive the effort to transform current and future network architecture for customers

Training and mentoring other engineers

Bring creative solutions and be an asset to the team

Qualification

TS/SCI security clearanceCisco Collaboration technologiesCisco Certified Networking ProfessionalAnalytical problem-solvingDeploying Cisco network equipmentCrisis managementCustomer relationship skillsTeam leadershipCommunication skills

Required

Current TS/SCI OR Top Secret with SCI-eligibility security clearance

7 + years' relevant experience in Cisco Collaboration technologies or a combination of Cisco Enterprise Networking and Collaboration technologies

Cisco Certified Networking Professional (CCNP)

Strong analytical and problem-solving skills with ability to solve technical problems

Preferred

Ability to provide high-level crisis management through anticipation of issues, problems or events and actively resolving them with the Customer and Partners

Experience in deploying, implementing, and supporting Cisco network equipment

Be able to lead or guide teams made up of Cisco, Customer and Partner members in the triage and resolution of network problems

Be experienced delivering Cisco standard methodologies within our customer's infrastructure

Ability to multitask/self-start and leverage good communication, consulting, and customer relationship skills to create productive collaborations

Benefits

Medical, dental and vision insurance

A 401(k) plan with a Cisco matching contribution

Paid parental leave

Short and long-term disability coverage

Basic life insurance

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

1 paid day off for employee’s birthday

Paid year-end holiday shutdown

4 paid days off for personal wellness determined by Cisco

16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

80 hours of sick time off provided on hire date and each January 1st thereafter

Up to 80 hours of unused sick time carried forward from one calendar year to the next

Additional paid time away may be requested to deal with critical or emergency issues for family members

Optional 10 paid days per full calendar year to volunteer

Employees are also eligible to earn annual bonuses subject to Cisco’s policies

Company

Cisco

Glassdoor4.3

Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.

Founded in 1984

San Jose, California, USA

10001+ employees