eTeam ยท 1 day ago
Production Readiness Manager/Release Manager
Philadelphia, PA
Contract
Hybrid
Senior Level
$60/hr - $67/hr
7+ years expeTeam is seeking a Production Readiness Manager/Release Manager to ensure operational readiness across people, processes, and technology for new capability launches. This role involves bridging business and IT functions to facilitate seamless transitions into production environments, focusing on supportability and maintainability.
Information Technology
Responsibilities
Evaluate initiatives to determine release readiness requirements for Business, IT, and external stakeholders
Partner with Program Leads, Project Managers, Business Analysts, and Technical Leads to define or update operational models
Collaborate with Production Services and Software Maintenance teams to develop artifacts and job aids for monitoring and troubleshooting
Create support manuals outlining software flows, infrastructure components, team engagement protocols, and SLAs
Facilitate knowledge transfer and capability demonstrations to IT Production teams
Monitor post-release stability and performance, providing feedback for future improvements
Coordinate training and communication plans with business teams
Lead project gating processes and track deliverables for release readiness
Manage readiness activities using Agile SAFe tools (preferably JIRA)
Occasionally support weekend activities as needed
Qualification
Required
7-8 years in release management or production readiness across AWS Cloud, On-premise, and SaaS environments
Proven problem-solving and critical-thinking abilities
Strong interpersonal and communication skills, including presenting to leadership
Ability to influence and negotiate across a matrixed organization
Experience with large integrated programs and process improvement
Self-directed, results-oriented, and deadline-driven
Comfortable working under pressure and navigating ambiguity
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Chief Customer Officer
Recent News
2025-11-19
2025-08-21
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