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Arbella Insurance Group · 17 hours ago

Operations Business Analyst II

1100 Crown Colony Drive, Quincy, MA 02169

Full-time

Onsite

Entry, Mid Level

$60K/yr - $75K/yr

2+ years exp

Arbella Insurance Group is focused on creating a supportive work environment and fostering employee growth. They are seeking an Operations Business Analyst II to assist in creating, analyzing, and distributing data related to performance within the Operations Department, ensuring effective reporting and analytics for management.

Insurance

Growth Opportunities

Responsibilities

Generate and distribute reports, metrics, trending to Operations Department Leadership; Assist in providing analysis, trending and projections to business segments and Operations team

Ensure that all operational data compilations, projections, spreadsheets and other departmental system reports are produced and published in a timely and accurate manner, meeting the needs of end-users, as defined

Update and publish Operations department reports monitoring staffing levels, resource allocation, performance in key metrics and measures

Conduct industry analysis, competitive benchmarking to identify improvement opportunities, leveraged to drive continuous improvement

Optimize and document key business processes. Prepare 'Business Requirement' documentation for submission to IT, working collaboratively with end-users on content and implementation

Act as a liaison for Analytics team with Operations and key stakeholders; acting as a resource to identify data, information and reporting needs/requirements/expectations

Assist Manager in developing measurement criteria for strategic Operations initiatives

Create mechanisms for data collection, reporting and interactive delivery

Participate as SME on small projects and workgroups/teams

Performs other related work as required or requested

Qualification

SQLPowerBITableauAdvanced ExcelSASMicrosoft OfficeCustomer service skillsOrganizational skillsCommunication skillsCollaboration skills

Required

Bachelor's degree in Analytics preferred

2 to 4 years of analytical work experience

2 plus years of working experience with SQL and/or SAS

2 plus years of working experience with PowerBI, Tableau or other dashboard/virtualization software

Advanced level experience with Excel

Experience with Microsoft Office

Strong organizational skills and attention to detail

Sound customer service, communication and collaboration skills

Benefits

On-site gym and fitness classes and one-on-one personal training

On-site nurse, nutritional counseling, and mental health resources

Full-service cafeterias

Free shuttle service to Quincy Adams T Station

Tuition assistance programs

Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and more

A company committed to community: volunteer opportunities, employee-led community efforts, and the Arbella Insurance Foundation

Robust training, mentorship, and professional/personal development programs

Colleagues who genuinely care about each other

Company

Arbella Insurance Group

Voted a Boston Business Journal Best Place to Work since 2009! Founded in 1988 in Quincy, Massachusetts, Arbella provides affordable car, home, and business insurance in Massachusetts and Connecticut, and business insurance in New Hampshire and Rhode Island.

Founded in 2005

Quincy, Massachusetts, USA

501-1000 employees