Arcoro · 1 day ago
Head of Revenue Operations
United States
Full-time
Remote
Director/Executive
$185K/yr - $185K/yr
10+ years expArcoro is a rapidly growing SaaS company that provides modular HR solutions for the construction and contracting industries. The Head of Revenue Operations will be responsible for designing and scaling the revenue operations function, ensuring forecasting accuracy and operational efficiency across the customer lifecycle while partnering with Finance and Go-To-Market teams.
Human ResourcesSoftware
Hiring Manager
Julia Belt
Responsibilities
Own the end-to-end revenue operations strategy across Sales, Marketing, and Customer Success
Act as a strategic partner to Finance, Sales, Marketing, and Customer Success leadership
Build, lead, and develop a high-performing RevOps organization (Sales Ops, Marketing Ops, CS Ops, Systems, Analytics)
Own revenue forecasting, pipeline management, and performance reporting in partnership with Finance
Ensure forecast accuracy across bookings, ARR, renewals, expansions, churn, and net revenue retention
Develop dashboards, KPIs, and insights to support executive decision-making and board reporting
Partner with Finance on annual planning, quota setting, capacity modeling, and incentive design
Own the GTM systems ecosystem, including: Salesforce.com (CRM, pipeline, quoting, workflows)
HubSpot (marketing automation, lead management)
NetSuite (billing, revenue recognition, financial systems integration)
ChurnZero (customer success, health scoring, renewals)
Additional tools for CPQ, enablement, attribution, and analytics
Ensure data integrity, system scalability, security, and cross-platform alignment
Lead system implementations, integrations, upgrades, and vendor management
Establish governance, documentation, and change-management processes
Design and continuously optimize GTM processes across: Lead-to-opportunity
Opportunity-to-close
Order-to-cash
Onboarding-to-renewal and expansion
Drive consistency, automation, and scalability while reducing friction for GTM teams
Ensure processes align with financial controls, audit requirements, and revenue recognition standards
Partner with Finance and Sales leadership to design and administer sales compensation plans
Ensure accurate commission calculations, reporting, and payout governance
Support SPIFFs, accelerators, and performance management frameworks
Partner with Customer Success to optimize onboarding, adoption, renewals, and expansion motions
Leverage ChurnZero and related tools to improve visibility into customer health, churn risk, and growth opportunities
Drive improvements in net revenue retention, churn reduction, and customer lifetime value
Serve as a trusted operator and advisor to GTM leaders
Translate strategic objectives into executable operational plans
Lead change management initiatives as processes, tools, and organizational needs evolve
Qualification
Required
10+ years of experience in Revenue Operations, Sales Operations, Finance Operations, or related roles
Deep hands-on expertise with Salesforce.com (required)
Strong experience with HubSpot, NetSuite, and ChurnZero or comparable CS platforms
Familiarity with CPQ, billing, subscription management, and analytics tools
Strong understanding of SaaS metrics, revenue recognition, and financial systems integration
Highly analytical with strong business and financial acumen
Exceptional stakeholder management and communication skills
Ability to operate at both strategic and tactical levels
Strong people leader with experience building and developing teams
Comfortable driving change in a fast-paced, evolving environment
Preferred
Prior experience in a B2B SaaS company with $50–100M+ ARR strongly preferred
Proven track record building and scaling RevOps functions in high-growth environments
Experience reporting into Finance or working in close partnership with Finance leadership
Benefits
401(k) with Company match
Medical/Dental/ Vision, STD/LTD, Life Insurance
Flexible PTO and Company-paid holidays
Remote/Hybrid Work
Company
Arcoro
Leader in modular HR software solutions that provide HR and compliance management to high-risk, high-consequence industries.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Gray
Chief Executive Officer
Austin Merritt
Chief Product Officer
Recent News
PR Newswire
2025-09-15
Seattle TechFlash
2025-05-29
Company data provided by crunchbase