Trainer I - East Coast, West Coast jobs in United States
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RealPage, Inc. · 6 days ago

Trainer I - East Coast, West Coast

RealPage, Inc. is seeking a Trainer I to deliver engaging training experiences for clients transitioning to the New OneSite platform. The role involves facilitating virtual sessions, developing training materials, and guiding clients through adoption processes.

Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware

Responsibilities

Conduct client-facing training sessions for users transitioning to the New OneSite platform, including in-person trainings, webinars, live virtual sessions, and interactive workshops
Develop and maintain reusable training materials and assets, such as scripts, facilitation guides, presentations, tutorials, FAQs, and other instructional resources tailored to the new platform
Participate in special projects and team initiatives that support client adoption and platform rollout
Incorporate feedback from peers and managers to continuously improve training effectiveness and client experience
Monitor and support customer satisfaction metrics (CSATs) to ensure high-quality training and onboarding outcomes
Maintain up-to-date knowledge of the New OneSite platform, as well as relevant RealPage products and features, to deliver accurate and effective training
Perform ad hoc tasks and special projects as needed, adapting to evolving business priorities and supporting team goals
Demonstrate and maintain mastery of assigned product certifications to uphold subject matter expertise and support training delivery

Qualification

OneSite proficiencyPublic speakingMicrosoft Office 365Zoom proficiencyInterpersonal skillsWritten communicationVerbal communication

Required

Bachelor's degree or a minimum of one (1) year of relevant experience
Strong communication and presentation skills
Proficiency in Microsoft Office 365 Product Suite, Zoom, Smartsheet
Confident public speaking skills with the ability to engage, energize, and effectively facilitate learning in a virtual or in-person classroom setting
Excellent interpersonal skills and written/verbal communication skills

Preferred

Preferably in East Coast or West Coast

Benefits

Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.

Company

RealPage, Inc.

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RealPage is the leading global provider of AI-enabled software platforms to the real estate industry.

Funding

Current Stage
Public Company
Total Funding
$105.04M
Key Investors
Camden PartnersApax Partners
2022-01-13Post Ipo Equity· $18.64M
2020-12-21Acquired
2011-09-15Post Ipo Equity· $6.87M

Leadership Team

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Dirk Wakeham
Chief Executive Officer
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Steve Winn
Chairman of the Board, President & CEO
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Company data provided by crunchbase