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CRH · 18 hours ago

Supplier Enablement Business Analyst

Atlanta, GA

Full-time

Hybrid

Mid Level

CRH is a leading global diversified building materials group, and they are seeking a Supplier Enablement Business Analyst. The role involves enabling strategic suppliers through the Coupa system, supporting users and suppliers during the enablement process, and conducting analysis to determine supplier enablement scope.

Building MaterialConstructionManufacturing

Responsibilities

Enable strategic suppliers using cXML and punchout capabilities within the Coupa system

Support users, divisions, and guide suppliers through the enablement process

Collect and manage supplier contact information to facilitate the enablement process

Assist in the development and upload of hosted catalogs, optimizing catalog items with strategic suppliers

Conduct recurring integration calls with suppliers to ensure alignment and collaborate with suppliers to conduct punchout and hosted catalog testing as part of their enablement

Define and monitor supplier enablement compliance and workstream metrics

Support suppliers in operating companies (opcos) that have already been deployed

Triage incoming supplier questions as they are being enabled into the new system

Conduct detailed analysis to determine the scope of suppliers to be enabled through the Coupa platform and segment suppliers by key criteria, including spend, volume, category, and strategic impact

Work as the liaison between the Shared Services Team and general CRH team members leading supplier and catalog enablement on new Coupa Implementation programs

Provide BAU (Business As Usual) support for Procure-to-Pay program or Supplier transaction issues (as needed) that arise in Op Cos where Coupa is already implemented

Own and maintain all Standard Operating Procedures (SOPs) to support onboarding processes

Qualification

Procure-to-Pay (P2P) knowledgeCoupa platform experienceServiceNow experienceWorkshop facilitationCommunication skillsOrganizational skillsInterpersonal skillsTime-management skills

Required

Ability to work a hybrid office schedule

Strong organizational and time-management skills to handle multiple tasks and projects simultaneously

Excellent verbal and written communication skills to interact effectively with suppliers and internal teams

Ability to explain technical concepts to non-technical stakeholders

Experience in using ServiceNow for raising and managing support requests/tickets

Strong interpersonal skills to effectively collaborate with suppliers, internal teams, and leadership

Experience in interacting with and guiding suppliers

Understanding of fundamental principles of Procure-to-Pay (P2P), including spend and commodity taxonomies, requisitioning, PO generation, receiving, matching, invoice processing, and disbursement

Experience in facilitating workshops and training sessions to educate stakeholders on supplier enablement and transaction leading practices

Experience with Procure-to-Pay (P2P) platforms such as Coupa, Ariba, or SAP SRM as a heavy end user, implementer, invoice processor, or buyer