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Jefferson County, Colorado · 19 hours ago

Program Integrity Administrative Coordinator

Golden, CO

Full-time

Hybrid

Mid Level

$27/hr - $28.60/hr

3+ years exp

Jefferson County Human Services is seeking a Program Integrity Administrative Coordinator responsible for high level administrative and technical support to the Program Integrity Unit in the Human Services Department. The role involves compiling reports, researching allegations of program fraud, and delivering exceptional customer service to both internal and external customers.

GovernmentInformation TechnologyOffice AdministrationPublic Relations

Responsibilities

Navigate complex computer systems and databases, such as CBMS

Maintain electronic department files

Distribute report data to other departments and interest groups

Act as a county liaison for local and state assistance programs

Establish and maintain confidential files

Order supplies, reconcile supply invoices, and maintain inventory of supplies

Distribute and process incoming and outgoing mail

Maintain meeting agendas, minutes, and team calendars

Serve as a backup to the Executive Assistant to the Human Services Director

Communicate department and division information with various internal and external stakeholders and community partners

Assist in coordinating stakeholder meetings

Monitor and respond to multiple email inboxes

Perform all administrative tasks for the Program Integrity team

Provide customer service by interpreting and explaining regulations, policies, standards, and procedures to internal and external customers

Monitor and respond to calls left on the fraud hotline and Program Integrity inbox

Perform a variety of high-level administrative duties including researching, compiling, and maintaining reports and assisting with development of policies/procedures

Assist in the preparation of project implementation plans

Assist Program Integrity team with creating training materials

Other duties and responsibilities as assigned

Qualification

CJIS certificationNotary certificationCBMS experienceMicrosoft ExcelMicrosoft WordMicrosoft PowerPointCustomer service experienceAttention to detailCommunication skillsCritical thinkingOrganizational skills

Required

High school diploma or GED or equivalent certificate

A minimum of three years of work experience in a high-volume customer services environment

Must become CJIS certified within 6 months of hire

Must become a Notary within 6 months of hire

Preferred

CBMS experience or ability to navigate complex computer systems and databases is strongly preferred

Familiarity with Assistance Programs including Supplement Nutritional Assistance Program (SNAP), Cash, Medical

Experience working in a role where accuracy is extremely important

Proficient experience in Excel, Word, One Drive and PowerPoint

Humility to accept and apply feedback received from supervisors and management as a growth opportunity

Benefits

Dental, medical, and vision insurance

Paid time off and holidays

Retirement matching

Wellness programs

Tuition reimbursement

Flexible schedules

Remote work options

Company

Jefferson County, Colorado

A career with Jefferson County offers professional growth, a diverse workforce and the opportunity to participate in a strong tradition of public service.

Founded in 1861

Golden, Colorado, USA

1001-5000 employees