Spark Tek Inc ยท 6 hours ago
Business System Analyst - Agentic AI & Conversational Systems
San Jose, CA
Full-time
Onsite
Mid LevelSpark Tek Inc is a company focused on AI and conversational systems, and they are seeking a Business System Analyst to bridge the gap between business stakeholders and the AI engineering team. The role involves eliciting and documenting business requirements for AI-powered assistants, collaborating with various teams to ensure user experiences, and supporting the migration of workflows into new AI architectures.
AnalyticsArtificial Intelligence (AI)Cloud ComputingConsulting
Responsibilities
Act as a bridge between business stakeholders and the AI engineering team for agentic AI initiatives
Elicit, analyze, and document business requirements and user journeys for AI-powered assistants and chatbots
Translate business needs into:
Functional requirements
User stories and acceptance criteria
Conversation flows and agent behaviors
Work closely with AI Engineers to support:
Migration of legacy RASA-based workflows into agent-driven AI architectures
Definition of agent goals, tools, decision logic, and success criteria
Define and document use cases for intelligent assistants such as booking, tracking, issue resolution, and notifications
Collaborate with Product, UX, and Engineering teams to ensure consistent and intuitive user experiences
Support UAT, validation, and business sign-off of AI-driven solutions
Maintain clear documentation for workflows, assumptions, dependencies, and system behavior
Qualification
Required
Strong experience as an IT / Business Analyst working with software or AI-driven systems
Prior exposure to chatbots or conversational AI platforms such as RASA (intent, entity, dialogue concepts)
Ability to define end-to-end workflows, decision trees, and conversational flows
Solid understanding of AI concepts including LLMs, agent-based workflows, and RAG (conceptual level)
Experience writing clear user stories, acceptance criteria, and functional specifications
Strong communication skills with the ability to work across technical and non-technical stakeholders
Familiarity with Agile / Scrum delivery models
Company
Spark Tek Inc
Spark Tek Inc offers IT solutions and consultancy services, specializing in IT services and consulting for various industries.
Founded in 2021
51-200 employees
H1B Sponsorship
Spark Tek Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (16)
2023 (14)
Funding
Current Stage
Growth StageCompany data provided by crunchbase