Fidelity Bank · 20 hours ago
Associate, Facilities & Operations
Boston, MA
Full-time
Onsite
Entry Level
$48K/yr - $91K/yr
5+ years expFidelity Bank is seeking an Associate for their Facilities & Operations team, where you will enhance the workspace experience for colleagues and visitors through hospitality services. This role involves staffing hospitality hubs, supporting events, and ensuring quality building standards are met.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
Responsibilities
Staffing of local Hospitality Hubs, the command center for site services and associate needs
Manage the daily requirements of the music program
Monitor email inbox that allows associates to easily contact the team for assistance
Support the implementation of initiatives, processes, and strategies to further visitor and associate experience
Communicate upcoming events with associates and onsite service teams
Partner with other real estate functions to ensure quality building standards are met
Support for meetings and events and conference room administration
Contribute documentation of operating procedures, training, and other resources as needed
Provide tours and navigational assistance for new associates and visitors
Qualification
Required
Undergraduate degree or 5 or more years of experience
Proven track record and interest in hospitality
Familiarity with the financial services industry and/or corporate real estate is valued
Excel with meeting new people and networking and having a conscientious and respectful demeanor
Have a consumer-first mentality with the ability to identify and deliver against unmet needs
Ability to multi-task and support unplanned work as needed
Excellent communication and social skills
Demonstrate integrity, dependability, and accountability
Ability to problem-solve through a collaborative, team-oriented approach
Proficiency with Microsoft Office suite
Benefits
Comprehensive health care coverage and emotional well-being support
Market-leading retirement
Generous paid time off and parental leave
Charitable giving employee match program
Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase