True Orthodontics, PC · 14 hours ago
Orthodontic Receptionist Full Time
True Orthodontics, PC is a well-established orthodontic practice seeking a Front Desk Receptionist to provide exceptional service to patients. The role involves high volume multi-tasking, maintaining patient flow, and cross-training in various areas of the practice.
DentalHealth CareMedical
Responsibilities
Deliver excellent service to patients
Maintain a bright smile and friendly greeting
Ensure critical system accuracy
Cross-train in all areas of the practice as needed
Assist with sterilization, X-rays, scanning, and orthodontic treatment
Qualification
Required
High school or equivalent
Multi-line telephone and customer service experience
Fluent computer skills
Electronic and paper filing
Adapt well to change and new technology
Patient flow and scheduling
Text SMS messaging, email
Scanning and cloud storage
Posting patient payments
Patient follow up
Excellent note-taking
Strong Multi-tasker
Preferred
Orthodontic knowledge
Orthodontic or Dental Reception 1 yr minimum, 2-5 years
Strong Computer skills: 2 years
Customer Service or Hospitality: 3 years
Carestream/Orthotrac Experience a major plus
Bilingual is a plus
Live Chat and social media management experience preferred
Benefits
Paid holidays
Paid sick
Paid vacation
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance