Capital One · 11 hours ago
Senior Risk Specialist, Issues & Events Management
Richmond, VA
Full-time
Onsite
Mid, Senior Level
$88K/yr - $100K/yr
2+ years expCapital One is a financial services company seeking a Senior Risk Specialist within the Card Risk team. The role involves managing risk events and issues, collaborating with various stakeholders to improve risk processes, and ensuring effective execution of remediation projects.
BankingCredit CardsFinanceFinancial Services
No H1B
Responsibilities
Guides business customer through Risk Event and/or Issue containment and remediation
Work with internal process owners, analysts, tech, and third parties
Works with the business to analyze and interpret Risk Event and/or Issue results to understand implications and determine appropriate corrective actions
Makes recommendations and provides guidance to the business
Relationship management - coordinates, influences and negotiates - ensures timelines are met and remediation projects move forward
Helps drive investigation of root cause and/or problem solving for remediation projects
Coordinates with various teams to ensure timelines are met and remediation projects move forward
Maintains all artifacts, evidence and entries into the system of record
Training and development of others, as necessary
Uses judgment to escalate situations to leadership in a timely manner
Driving process improvements aligned with desired customer outcomes
Providing subject matter expertise on the Issue & Event processes when representing the department in projects and other meetings
Understanding and utilizing all Risk Management tools and systems available
Drafting and delivering presentations using well-reasoned information and cohesive data in a meaningful way
Working collaboratively with direct team and business partners, sharing tools, ideas and expertise
Qualification
Required
High School Diploma, GED, military experience or equivalent certification
At least 2 years of Project Management or Process Management experience
At least 1 years of Operations, Financial Services Compliance or Risk Management experience
At least 1 year of experience supporting, partnering and interacting with internal business clients
Demonstrated outstanding communication, relationship building and collaboration across cross-functional teams
Strong problem identification, resolution and analytical abilities
Experience in management of multiple projects concurrently in an autonomous environment
Subject matter expertise in designed Risk Methodologies and corporate risk practices
Preferred
Bachelor's Degree or Military experience
1 year Risk Event/Issue Manager experience
Certifications in any of the following: Business Process Management (BPM), Project Management Professional (PMP) or Six Sigma
Benefits
Performance based incentive compensation
Cash bonus(es)
Long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
2026-01-13
Company data provided by crunchbase