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Rose International · 8 hours ago

Audio Video Support Specialist

Hartford, CT

Full-time

Onsite

Mid Level

$40/hr - $45/hr

3+ years exp

Rose International is an insurance company seeking an Audio Video Support Specialist. The role involves configuring and operating audio, video, and lighting systems for corporate events, and providing technical support for platforms like Microsoft Teams and WebEx.

Human ResourcesInformation TechnologyOutsourcingProject ManagementStaffing Agency

Growth Opportunities

No H1B

Responsibilities

Configure and operate audio, video, and lighting systems for corporate events, town halls, and executive meetings

Ensure proper signal flow and connectivity across AV components

Provide technical expertise for Microsoft Teams and WebEx platforms

Troubleshoot platform issues during live sessions

Perform necessary health checks on integrated conference room systems

Troubleshoot issues with technology as they arise in a professional and efficient manner

Perform upgrades and installation of technology within the environment

Partner with event organizers, IT teams, and external vendors to align technical requirements

Offer real-time support and problem resolution during events

Maintain AV inventory and ensure equipment readiness

Perform routine maintenance and escalate repair needs promptly

Qualification

Audio/VisualVideo ConferencingAV Control SystemsPoly Conferencing SystemsM365 EnvironmentAudio SystemsVideo SystemsCTS CertificationTroubleshooting SkillsLift EquipmentCommunication SkillsInterpersonal SkillsFast-Paced Environment

Required

Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards)

Familiarity with Poly conferencing systems and AV signal flow

Strong troubleshooting skills and ability to work under pressure

Excellent communication and interpersonal skills

Ability to lift and transport AV equipment (up to 50 lbs)

Comfortable working in fast-paced, high-pressure environments

Experience with AV Control Systems and Event Execution (3+ yrs)

Familiarity with Poly conferencing systems or similar (3+ yrs)

Experience with M365 Environment (Experience with Cisco WebEx a plus) (4+ yrs)

Experience with audio systems (microphones, mixers, amplifiers) (4+ yrs)

Experience with video systems (cameras, switchers, projectors) (4+ yrs)