Program Operations Manager jobs in United States
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Insurance Recruiting Solutions · 22 hours ago

Program Operations Manager

positionKansas City, MO
timeFull-time
remoteOnsite
seniorityMid Level
money$90K/yr - $120K/yr
date3+ years exp

Insurance Recruiting Solutions is seeking a Program Operations Manager to enhance their Commercial E&S products. This role involves designing operational workflows, ensuring quality assurance, and optimizing processes to improve efficiency and client experience.

Insurance
Hiring Manager
Scot Dickerson
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Responsibilities

Serve as the operational connection between underwriting, operations, sales, service, and product development
Design and implement end-to-end operational workflows for small Commercial E&S products
Establish quality assurance frameworks that support growth without sacrificing accuracy
Define operational success criteria for new product launches
Translate insurance operations pain points into clear technical and non-technical requirements
Drive the operational efficiency roadmap in partnership with product and development teams
Support the development of automated underwriting rules and validations
Establish baseline operational metrics and KPIs
Monitor operational trends and identify opportunities for improvement and optimization
Deliver consistent, high-quality client experiences in a fast-paced, collaborative environment

Qualification

Commercial insurance operationsInsurance processing systemsBuilding scalable processesAnalytical mindsetTranslating operational requirementsEntrepreneurial mindset

Required

3+ years of commercial insurance operations experience, with a strong understanding of insurance workflows and processes
Proven success implementing or optimizing insurance processing systems
Demonstrated ability to build scalable processes, SOPs, and QA frameworks
Strong analytical mindset with experience defining, tracking, and leveraging operational metrics
Experience translating operational requirements into effective solutions
Entrepreneurial, ownership-driven mindset—you see opportunities and act on them

Company

Insurance Recruiting Solutions

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Insurance Recruiting Solutions provides staffing and recruiting services exclusively to the insurance industry.
dateFounded in 2023
location
Waukee, Iowa, US
people-size2-10 employees
web-link
https://insurancerecruitingsolutions.com/

Funding

Current Stage
Early Stage
Company data provided by crunchbase