Kaseya · 2 days ago
Manager of Strategic Account Managers
Kaseya is the leading provider of IT infrastructure and security management solutions powered by AI. The Manager of Strategic Account Management is responsible for leading a team of Strategic Account Managers to support high-value customer accounts, focusing on retention, expansion, and customer advocacy.
Cyber SecurityEnterpriseInformation TechnologySaaSSecuritySoftware
Responsibilities
Lead, coach, and develop a team of Strategic Account Managers
Ensure consistent execution of the Strategic Accounts engagement model across assigned customers
Drive retention, expansion, and platform adoption within assigned accounts
Provide guidance on account strategy, opportunity planning, and renewal management
Serve as the primary escalation point for customer, commercial, and operational issues within the team’s portfolio
Partner with the Director of Strategic Accounts on resource planning, prioritization, and performance management
Monitor account health, risk signals, and execution quality to proactively address churn risk
Collaborate cross-functionally with sales leadership, product, finance, and support teams to align outcomes
Qualification
Required
7+ years of experience in software, cybersecurity, or IT services sales or account management
Prior people management experience leading account managers or sales professionals
Experience managing complex, multi-stakeholder customer environments
Strong communication skills and executive presence
Preferred
Experience supporting complex or enterprise customer segments
Background in cybersecurity, cyber-resilience, or risk-focused technology solutions
Familiarity with platform-based selling and long-term customer lifecycle management
Technical fluency sufficient to engage technical buyers and guide business-focused conversations
Company
Kaseya
Kaseya is an IT and security management platform that offers remote management software for the information technology industry.
H1B Sponsorship
Kaseya has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (13)
2023 (12)
2022 (9)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$546.78MKey Investors
TPGIreland Strategic Investment FundInsight Partners
2020-07-09Series Unknown· $2M
2019-05-03Private Equity· $500M
2017-11-15Series Unknown· $44.78M
Recent News
Seattle TechFlash
2026-01-14
2025-12-30
Company data provided by crunchbase