Orlando Utilities Commission (OUC - The Reliable One) · 21 hours ago
Senior IT Quality Engineer
Orlando, FL
Full-time
Onsite
Senior Level
$93K/yr - $116K/yr
7+ years expOrlando Utilities Commission is seeking a Senior IT Quality Engineer to join their Technology division. This role focuses on leading and advancing quality engineering practices across the organization, collaborating closely with IT leadership and cross-functional teams to establish quality processes and drive continuous improvement.
GovernmentWater
Responsibilities
Lead as a Subject Matter Expert (SME) in project planning meetings to fully understand and evaluate the nature of projects; Provides guidance to internal and external Business Analysts (BA) and Business Application Analysts (BAA) on defining in-depth requirements for projects. Review, approve, and ensure those requirements are included in finalized documentation along with any applicable additional engineering and design documentation
Collaborate with project teams both internal and external vendor led teams to ensure thorough design, development, testing, and change control management
Proactively plan and create solutions for reported failures in processes, including potential containment and solution actions, to minimize cost of quality for OUC
Mentor and train Quality Assurance Analysts based on Quality Engineering processes
Create guidelines and tracking tools to keep data current in relevant quality applications to produce accurate reports; Prepare, analyze and present information to management related to quality engineering processes for projects
Engage in Configuration Management activities as it relates to quality engineering
Develop, implement, maintain and provide training on standards for OUC Software Process Improvement initiatives as they relate to the SDLC
Conduct quality assurance process assessments with quality assurance leads and the Quality Engineering Manager to identify potential process improvements
Monitor, evaluate, manage, and execute audit processes to ensure software project and process control documentation adheres to established procedures; Document non-compliance to policies and processes and provide corrective action recommendations
Identify, create, implement and track relevant software process metrics for the SDLC; Design, monitor, and analyze performance metrics for quality improvement initiatives, project performance etc and analyze audit results to develop appropriate corrective action recommendations
Create and provide training on established processes and policies to the different teams, both inside and outside of IT
Recommend, create and monitor implementation of corrective/preventative actions to improve quality processes; Update process controls and documentation based on efficiency of solutions
Assess risks of nonconformance of quality engineering processes and provide proactive approaches to facilitate continuous improvement
Act as a Subject Matter Expert (SME) within both Quality Assurance and Quality Engineering
Collaborate with Sr. Quality Assurance leads on the enforcement of quality engineering practices and process on team projects and keeps them abreast of status and issues related to their assigned projects related to Quality Engineering processes
Lead the collaboration with internal and external auditors during quality engineering process and procedural audits or reviews; Plan and conduct internal audits to monitor overall adherence to established Software Quality Engineering standards and process and deploy process control techniques
Perform other duties as assigned
Qualification
Required
A Bachelor's degree in Information Technology, Computer Science, Computer Engineering, MIS, or a related field, or an equivalent combination of education and experience
7+ years of experience in Software Quality Assurance, including manual and automated testing, defect management, and reporting, with 4+ years leading or managing medium to large-scale IT quality engineering initiatives
Proven experience applying Six Sigma methodologies in a software development environment, with a strong understanding of SDLC processes (Agile and Waterfall)
Strong technical and analytical skills, including experience with ALM and SDLC tools, quality metrics development, and data-driven process improvement
Six Sigma Black Belt certification (ASQ or equivalent) or the ability to obtain certification within one year of hire
Excellent communication and influencing skills, with the ability to collaborate across technical and business teams, mentor others, and drive adoption of quality standards
Preferred
ITIL v4
DevOps, DevSecOps
Six Sigma/DMAIC
Lean
TQM
CI/CD Tools
Benefits
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
Generous paid vacation, holidays, and sick time
Paid parental leave
Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
Wellness incentives and free access to all on-site OUC fitness facilities
Access to family-oriented recreational areas
Paid Conference and Training Opportunities
Free downtown parking
Hybrid work schedule
Company
Orlando Utilities Commission (OUC - The Reliable One)
The Orlando Utilities Commission (OUC - The Reliable One) is a municipally-owned public utility providing electric and water services to the citizens of Orlando, Florida, St.
1001-5000 employees
H1B Sponsorship
Orlando Utilities Commission (OUC - The Reliable One) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
LaTisha J Thompson
Chief Employee Experience Officer
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